Is this Alteza Polanco pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alteza Polanco?

Check-in time for Alteza Polanco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alteza Polanco have a swimming pool?

No, this Alteza Polanco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alteza Polanco?

Best-rates for the Alteza Polanco starts from $454 per night with includes TV, Security/Safety, Child Friendly, Air Conditioner, Wellness Facilities, Spa, Guest Services, Internet, Parking, Business Services, Restaurant, Toiletries, Laundry, Wheelchair Accessible, Accessibility, Bedding/Linens, Breakfast, Kitchen, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alteza Polanco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alteza Polanco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alteza Polanco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alteza Polanco?

Based on the information reported by the owner or manager, the Alteza Polanco indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alteza Polanco?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Alteza Polanco | Apartment in Mexico City

| 8.6 (640 Reviews) | 1 Bedroom 1 Bathroom 2 Guests

1 Bedroom Apartment in Los Morales, Mexico City

Aparthotel with a restaurant, steps from Plaza Polanco
A restaurant, a fitness center, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space, and concierge services are onsite.
Each apartment offers free WiFi, room service, and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages, and a hair dryer.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Towels provided

Shower

Free toiletries

Hair dryer

Bedroom

Bed sheets provided

Hypo-allergenic bedding

Room service available

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person

1 restaurant

Kitchen

Espresso maker

Laundry

Dry cleaning/laundry service

Laundry facilities

Parking

Covered self parking on site (USD 10 per night)

Limited onsite parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Pet Friendly

Service animals only (pets not allowed)

Accessibility

Wheelchair accessible (with limits)

Elevator

Smoke-free property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Fitness center

Entertainment

TV in a common area

40-inch flat-screen TV with cable service

General

Romance packages available

1 building

70 rooms

Built in 2014

8 floors

Spanish

English

In the entertainment district

In the shopping district

Meeting rooms

Conference space (474 square feet)

Desk

Guest Services

Children stay free (see details)

Concierge services

Safe at front desk

Daily housekeeping

Tour/ticket assistance

In-room massages

Luggage storage

Iron/ironing board

24-hour front desk

Safe

Phone

Internet

Free WiFi

Outdoors

Terrace

Security/Safety

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Smoke detector installed (host has indicated there is a smoke detector on the property)

First aid kit

Fire extinguisher

Spa

2 treatment rooms

Deep-tissue massages

Spa services

Massages

Outdoor treatment area

Sports massage

Policies

Check-in

Check-in time starts at 3 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 10 to 21 per person airport shuttle fee: usd 70 per vehicle (roundtrip) covered self parking fee: usd 10 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Smoking Policy

Smoking is not permitted

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Benjamin

Oct 9, 2025 08:47:00 AM

Review Score: 10

Summary: Solid. Good location.

See All Reviews

Room Arrangement

Room Info	Facilities
Master Suite, 1 Queen Bed, Interior View Room Size: 463 square feet m² 1 Queen Bed	General Square meters - 43, Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Number of bedrooms - 1, Microwave, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Suite, 1 Queen Bed, Exterior View Room Size: 334 square feet m² 1 Queen Bed	General Square meters - 31, Number of living rooms 0, Bathrobes, Ping - 9, Rollaway/extra beds (free), Number of bedrooms - 1, Square feet - 334, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Junior Suite, 2 Double Beds Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Deluxe Room, 1 Queen Bed Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 Queen Bed Room Size: 312 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 9, Rollaway/extra beds (free), Number of bedrooms - 1, Square meters - 29, Microwave, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Master Suite, 1 Queen Bed, Exterior View Room Size: 344 square feet m² 1 Queen Bed	General Square meters - 32, Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Number of bedrooms - 1, Microwave, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10