Is this Capella Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Capella Hanoi?

Check-in time for Capella Hanoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Capella Hanoi have a swimming pool?

Yes, this Capella Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Capella Hanoi?

Best-rates for the Capella Hanoi starts from $402 per night with includes Spa, Fireplace/Heating, Pool, TV, Private Pool, Security/Safety, Sports/Activities, Wellness Facilities, Laundry, Air Conditioner, Parking, Accessibility, Bar, Entertainment, Breakfast, Balcony/Terrace, Transportation/Shuttle, Restaurant, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Capella Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Capella Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Capella Hanoi has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Capella Hanoi?

Based on the information reported by the owner or manager, the Capella Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Capella Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Capella Hanoi | Hotel in Hanoi

| 9.7 (175 Reviews) | 11 Bathrooms 31 Guests

Hotel in Trang Tien, Hanoi

Well situated in the center of Hanoi, Capella Hanoi provides air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel features an indoor pool, sauna, evening entertainment and room service. At the hotel, rooms have a desk. All rooms have a private bathroom with a hairdryer, while selected rooms will provide you with a terrace and others also have city views. All guest rooms feature a safety deposit box. The breakfast offers à la carte, continental or American options. At Capella Hanoi you'll find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near the accommodation include Trang Tien Plaza, Hanoi Opera House and Thang Long Water Puppet Theater. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Capella Hanoi is located in Hanoi.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Fireplace/Heating, Sports/Activities, and several others. This is a 5 star rated property and has over 175 reviews with the average score of 9.7 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Capella Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Capella Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Parking

Parking

Free parking

Street parking

Activities

Spa/Wellness packages

Fitness center

Facial treatments

Head massage

Tour or class about local culture

Neck massage

Indoor pool (year-round)

Body treatments

Back massage

Fitness

Cooking class

Full-body massage

Evening entertainment

Spa facilities

Live music/Performance

Hand massage

Sauna

Foot massage

Indoor pool

Couples' massage

Massage

Locker rooms

Beauty services

Steam room

Spa lounge/Relaxation area

Entertainment

Board games/Puzzles

General

Heating

Air conditioning

Non-smoking rooms

Wifi in all areas

Elevator

Family rooms

Safe

Hypoallergenic room available

Smoke-free property

Guest Services

Shared lounge/TV area

Airport shuttle (additional charge)

Ironing service

Dry cleaning

Airport shuttle

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Lockers

Shuttle service

Private check-in/out

Room service

Packed lunches

Baggage storage

Tour desk

Shuttle service (additional charge)

Daily housekeeping

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Cashless payment available

Physical distancing rules followed

Spa

Heated pool

Saltwater pool

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.98

Location:

9.77

Staff:

9.79

Facilities:

9.74

Comfort:

9.88

Cleanliness:

9.81

randeep

Dec 11, 2025 08:00:00 AM

Review Score: 10

Qatar

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The staff was outstanding

Summary: It was a perfect stay

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room Queen Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk Bedroom Childrens' cribs
Junior Suite Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk Bedroom Childrens' cribs
Premier Suite Room Type: Suite Room Size: 67 m² 1 King bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk Bedroom Childrens' cribs
Deluxe Suite Room Type: Suite Room Size: 71 m² 1 King bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk Bedroom Childrens' cribs
Capella Suite Room Type: Suite Room Size: 83 m² 1 King bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk Bedroom Childrens' cribs
Terrace Opera Suite Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Towels/Sheets (extra fee), Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Bidet General Key card access, Air conditioning, Hypoallergenic, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology iPad, Telephone, TV Outdoors Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony Living Area Dining area, Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs, Linens Internet Wireless internet View City view, Quiet street view, View Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails Room Amenities Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Classic Opera Suite Room Type: Suite Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Towels/Sheets (extra fee), Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Free toiletries, Guest bathroom, Bidet General Key card access, Air conditioning, Hypoallergenic, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology iPad, Telephone, TV Outdoors Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony Living Area Dining area, Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs, Linens Internet Wireless internet View City view, Quiet street view, View Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails Room Amenities Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Royal Opera Suite Room Type: Suite Room Size: 123 m² 1 Sofa bed Bed 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Towels/Sheets (extra fee), Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Bidet, Free toiletries, Guest bathroom, Additional bathroom General Key card access, Air conditioning, Hypoallergenic, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology iPad, Telephone, TV Outdoors Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony Living Area Dining area, Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs, Linens Internet Wireless internet View City view, Quiet street view, View Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Dining table, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails Room Amenities Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Grand Opera Suite Room Type: Suite Room Size: 194 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Towels/Sheets (extra fee), Walk-in shower, Slippers, Toothbrush, Bathtub, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Bidet, Free toiletries, Guest bathroom, Additional bathroom General Key card access, Air conditioning, Hypoallergenic, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology iPad, Telephone, TV Activities Hot tub Kitchen Kitchen, Wine glasses, Oven, Electric kettle, Dining table, Refrigerator, Coffee machine, Kitchenette, Stovetop Outdoors Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony Living Area Dining area, Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs, Linens Internet Wireless internet View City view, Quiet street view, View Services Executive lounge access, Wake-up service Accessibility Accessible by elevator, Upper floors accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails Room Amenities Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge Cleanliness & disinfection Hand sanitizer
Premier Room Twin Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Bathroom Bathtub, Hairdryer, Toilet paper, Private bathroom General Air conditioning, Safe Living Area Desk