Casa Castillo | Hotel in Mexico City

| 9.2 (127 Reviews) |  1 Bathroom
Reforma Hotel | Casa Castillo

Hotel in Reforma, Mexico City

Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas.
Casa Castillo offers 14 accommodations with espresso makers and safes. 45-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and portable fans.


Recreational amenities at the hotel include a fitness center.

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Amenities

TV
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Towels
  • Shampoo
  • Toilet paper
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
Bedroom
  • Fan
  • Bed sheets
  • Portable fan
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
Breakfast
  • Microwave
  • Paper towels
  • Mini-fridge
  • Espresso maker
Parking
  • No onsite parking available
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 stairs to reach property
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • Accessible shuttle
  • Hardwood flooring in room
  • Visual fire alarm
Activities
  • Fitness center
Entertainment
  • 45-inch Smart TV
  • Streaming services
  • Digital channels
General
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Children's games
  • Stroller
  • Children's books
  • Microwave
  • Mini-fridge
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: mxn 600 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of mxn 600 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector and a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Alberto
Jan 25, 2026 04:36:32 AM
Review Score:   6
Summary: Pros: - The location is great, the best feature of this place. - Room was clean and tidy. - Bed was ok - Staff was helpful. - The room has good size, and decoration is nice. Cons: - The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light. - The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use. - Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.
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Room Arrangement

Room Info Facilities
Premium Double Room
Room Size: m2
2 Queen Bed and King Bed
Premium Double Room

General

Kitchenette, Number of bedrooms - 1, Pets not allowed, Air conditioning, Bed count minimum 2, Bed count maximum 2
Standard Room
Room Size: m2
1 Queen Bed
Standard Room

General

No rollaway/extra beds, Desk, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Deluxe Apartment
Room Size: m2
2 Queen Beds
Deluxe Apartment

General

Kitchenette, Number of bedrooms - 2, Pets not allowed, Number of living rooms 1, Air conditioning, Bed count minimum 2, Bed count maximum 2
Classic Room
Room Size: m2
1 Queen Bed
Classic Room

General

Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Grand Triple Room
Room Size: m2
3 Queen Beds and King Bed
Grand Triple Room

General

Kitchenette, Number of bedrooms - 1, Pets not allowed, Bed count maximum 3, Air conditioning, Bed count minimum 3
Comfort Room
Room Size: m2
1 Queen Bed
Comfort Room

General

Kitchenette, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Premium Room
Room Size: m2
1 King Bed
Premium Room

General

Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Bedroom
Room Size: m2
1 Queen Bed
Deluxe Room, 1 Bedroom

General

Kitchenette, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Double Room
Room Size: m2
2 Queen Beds
Deluxe Double Room

General

Kitchenette, Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Deluxe Room
Room Size: m2
1 Queen Bed
Deluxe Room

General

Pet-friendly room, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Casa Castillo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Casa Castillo starts from $91 per night with includes Wellness Facilities, Guest Services, Child Friendly, Kitchen, Laundry, TV, Accessibility, Security/Safety, Sports/Activities, Internet, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Castillo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Casa Castillo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.