Is this Casa Chukum Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Chukum Bacalar have a swimming pool?

Yes, this Casa Chukum Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Chukum Bacalar?

Best-rates for the Casa Chukum Bacalar starts from $116 per night with includes Bedding/Linens, Bar, Entertainment, Barbecue/Outdoor Cooking, Air Conditioner, View, Spa, Breakfast, Child Friendly, Pool, Ocean View, Restaurant, Internet, Balcony/Terrace, Sports/Activities, Security/Safety, Wellness Facilities, Guest Services, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Chukum Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Chukum Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Chukum Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Chukum Bacalar?

Based on the information reported by the owner or manager, the Casa Chukum Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Chukum Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Chukum Bacalar | Hotel in Bacalar

| 9.8 (104 Reviews) | 1 Bathroom

Mario Villanueva Madrid Hotel | Casa Chukum Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

Lakefront hotel with free parking, 5-minute walk to Fort of San Felipe
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Casa Chukum Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Beds feature pillowtop mattresses. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Facility Overview

Bathrooms

Shower

Rainfall showerhead

Towels

Eco-friendly toiletries

Private bathroom

Bedroom

Air conditioning

Pillow-top mattress

Blackout drapes/curtains

Bed sheets

Soundproofing

Safe

Laptop-friendly workspace

Individually decorated

Desk

Water-efficient showers only

Eco-friendly cleaning products provided

Water-efficient toilets only

Access via exterior corridors

Bulk dispenser for toiletries

LED light bulbs

Breakfast

1 bar

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: MXN 200 for adults and MXN 100 for children

1 restaurant and 1 coffee shop/cafe

Coffee/tea filters (reusable)

Free bottled water

Champagne service

Minibar

Parking

Free uncovered self parking on site

Airport shuttle on request

24-hour pick-up airport shuttle (surcharge)

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

Tile flooring in room

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

This property does not have elevators

Tile flooring in public areas

Gravel flooring in public areas

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in public areas

Hardwood flooring in public areas

Wheelchair-accessible restaurant

Upper floors accessible by stairs only

Activities

Marina

Boat tours

Scooter/moped rentals

Ziplining

Kayaking

Fitness center (discounted access)

Outdoor pool

Bicycle rentals

Bike parking

Fitness center

Spa services

Mountain biking

Motor boating

Sailing

Ecotours

Entertainment

Digital channels

55-inch Smart TV

General

Coworking space

Front-desk safe

Water dispenser

English

Italian

Spanish

Double-glazed windows

Romance packages available

Local culture & ecosystem education

No plastic drinking straws

Mosquito nets

Books

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Local artist showcase

Locally-owned & organized tours & activities

No plastic soda bottles

Smoke-free property

Games

Vegetarian dining options

Beach towels

Guest Services

Pool toys

Outdoor pool

Children's games

Highchair

Soundproofed rooms

Children's dinnerware

Snack bar/deli

Children's toys

Daily housekeeping

Tour/ticket assistance

Concierge services

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Garden

Outdoor furniture

Rooftop terrace

Picnic area

Pool umbrellas

Nature reserve

Spa

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 250.0 per day.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 200 for adults and mxn 100 for children airport shuttle fee: mxn 700 per room rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property uses eco-friendly cleaning products

Reviews

DAVID

Mar 28, 2025 09:14:30 AM

Review Score: 10

Summary: Everything es good! Gracias.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Garden View Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Partial lake view, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Comfort Double Room, 1 Queen Bed, Garden View Room Size: 236 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 236, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 6.63, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Family Twin Room, Garden View Room Size: 258 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Room and bed type depend on availability check-in, Square meters - 24, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Garden View Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1