Collection O EcoVergel Hotel Boutique Spa in Tulum | Hotel in Tulum

| 8.6 (9 Reviews) |  1 Bathroom
Chan Chemuyil Hotel | Collection O EcoVergel Hotel Boutique Spa in Tulum

Hotel in Chan Chemuyil, Tulum

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Collection O EcoVergel Hotel Boutique Spa in Tulum offers 10 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Security/Safety
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Free toiletries
  • Private bathroom
Bedroom
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Bed sheets
  • Iron/ironing board (on request)
Breakfast
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 180 for adults and MXN 130 for children
  • 1 bar
  • 1 restaurant
  • Free bottled water
Parking
  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Free self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Beach access
  • 24-hour pool access
  • Arcade/game room
  • Full-service spa
  • Outdoor pool
Entertainment
  • Satellite channels
  • 32-inch flat-screen TV
General
  • English
  • Spanish
  • TV in lobby
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Arcade/game room
  • Outdoor pool
  • Daily housekeeping
  • Luggage storage
  • Front desk (limited hours)
  • Multilingual staff
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Pool sun loungers
  • Garden
Spa
  • Massages
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 9:00 pm minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 180 for adults and mxn 130 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Jan 1, 2025 07:24:59 AM
Review Score:   6
Summary: Check in was good. My room had two leaks and it was raining most days; one of the leaks dripped onto one of the beds. Ants were present; no left overs or snacks could be in the room due to this. Pool was open but not enough lights around it. Menu available was very limited. WiFi was very good throughout the place. No AC in rooms and the fan we had was too noisy to have it on at night. No beach access or beach nearby!! Hotel has no info or contacts for local taxis or airport shuttles. No mini fridge, we were not told we could have items in the hotel’s main fridge either. Mosquitoes were in the room every night, no bed nets available, seems staff leave doors open while doing room cleaning and plenty of mosquitoes get in.
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Room Arrangement

Room Info Facilities
Standard Two Beds
Room Size: 172 square feet m2
2 Double Beds
Standard Two Beds

General

Square feet - 172, Ping - 5, Number of bedrooms - 1, Square meters - 16, Bed count minimum 2, Bed count maximum 2
Superior
Room Size: 172 square feet m2
1 Double Bed
Superior

General

Square feet - 172, Ping - 5, Number of bedrooms - 1, Square meters - 16, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Chan Chemuyil hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Chan Chemuyil hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Chan Chemuyil hotel starts from $69 per night with includes TV, Sports/Activities, Bedding/Linens, Spa, Toiletries, Child Friendly, Air Conditioner, Security/Safety, Bar, Breakfast, Laundry, Parking, Pool, Restaurant, Guest Services, Balcony/Terrace, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chan Chemuyil hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Chan Chemuyil hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.