Is this Downtown Hangzhou hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Hangzhou hotel?

Check-in time for Downtown Hangzhou hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Hangzhou hotel have a swimming pool?

No, this Downtown Hangzhou hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Downtown Hangzhou hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Hangzhou hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Hangzhou hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Hangzhou hotel?

Based on the information reported by the owner or manager, the Downtown Hangzhou hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Hangzhou hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

EBO Hotel (Hangzhou West Lake) | Hotel in Hangzhou

| 9.0 (1185 Reviews) | 4 Bathrooms 12 Guests

Downtown Hangzhou Hotel | EBO Hotel (Hangzhou West Lake)

Hotel in Downtown Hangzhou, Hangzhou

Well set in Hangzhou, EBO Hotel (Hangzhou West Lake) provides air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are a fitness center, a garden, as well as a shared lounge. The hotel has city views, a terrace and a 24-hour front desk. All guest rooms are equipped with a flat-screen TV with cable channels, fridge, an electric tea pot, a shower, free toiletries and a desk. At the hotel, every room has a private bathroom with a hairdryer and slippers. Guests at EBO Hotel (Hangzhou West Lake) can enjoy a buffet breakfast. You can play pool at the accommodation. Wushan Square is 1.9 miles from EBO Hotel (Hangzhou West Lake), while Hangzhou East Train Station is 4.2 miles away. Hangzhou Xiaoshan International Airport is 17 miles from the property.

EBO Hotel (Hangzhou West Lake) is located in Hangzhou.

This 100 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Security/Safety, Fireplace/Heating, and several others. This is a 4 star rated property and has over 1185 reviews with the average score of 9 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 100 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This EBO Hotel (Hangzhou West Lake) in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “EBO Hotel (Hangzhou West Lake)”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Parking

Parking

Private Parking

Parking garage

Parking on site

Free parking

Activities

Pool table

Fitness center

General

Heating

Air conditioning

Non-smoking rooms

Designated smoking area

Elevator

Safe

Wifi in all areas

Smoke-free property

Guest Services

Room service

Baggage storage

Shared lounge/TV area

Ironing service

Meeting/Banquet facilities

Valet parking

24-hour front desk

Express check-in/out

Fax/Photocopying

Daily housekeeping

Business center

Laundry

Dry cleaning

Grocery deliveries

Private check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Sun deck

Outdoor furniture

Terrace

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.93

Location:

9.36

Staff:

8.95

Facilities:

8.83

Comfort:

9.16

Cleanliness:

9.13

Purinya

Dec 12, 2025 08:00:00 AM

Review Score: 7

Singapore

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Type: Twin/Double Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Fruit, Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Heating, Key card access, Air conditioning, Soundproof, Smoke Alarm, Trash cans Kitchen Refrigerator, Dining table, Electric kettle, Cleaning products Living Area Sofa, Dining area, Desk View Garden view, View, City view Services Wake-up service Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Pool towels
Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Heating, Key card access, Air conditioning, Soundproof, Smoke Alarm, Trash cans Kitchen Refrigerator, Dining table, Electric kettle, Cleaning products Living Area Sofa, Dining area, Desk View City view, View Services Wake-up service Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Pool towels
Deluxe Double Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Fruit, Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Heating, Key card access, Air conditioning, Soundproof, Smoke Alarm, Trash cans Kitchen Refrigerator, Dining table, Electric kettle, Cleaning products Living Area Sofa, Dining area, Desk View City view, Quiet street view, View Services Wake-up service Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Pool towels
Deluxe Double Room with Bath Room Type: Double Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Fruit, Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Heating, Key card access, Air conditioning, Soundproof, Smoke Alarm, Trash cans Activities Hot tub Kitchen Refrigerator, Dining table, Electric kettle, Cleaning products Living Area Sofa, Dining area, Desk View City view, Quiet street view, View Services Wake-up service Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible Room Amenities Sofa bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Pool towels