Etéreo, Auberge Collection | Resort in Playa del Carmen

| 9.6 (45 Reviews) |  1 Bathroom
Villa Juarez Resort | Etéreo, Auberge Collection

Resort in Villa Juarez, Playa del Carmen

This smoke-free resort features 3 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a beach bar.
Etéreo, Auberge Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Towels
  • Shampoo
  • Toilet paper
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Turndown service
  • Connecting rooms available
  • Slippers
  • Iron/ironing board (on request)
  • Phone
  • Safe
Breakfast
  • 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 40-55 for adults and USD 30-40 for children
  • Free bottled water
  • Free minibar (some items)
Parking
  • Free secured valet parking on site
Accessibility
  • Handrails in hallways
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Elevator
Activities
  • Sailing
  • Beach access
  • Fishing
  • Kayaking
  • Children's pool
  • Fitness center
  • Yoga classes
  • Fitness classes
  • Designer stores
  • Full-service spa
  • 2 outdoor pools
  • Steam room
  • Tennis
  • Snorkeling
Entertainment
  • 50-inch LED TV
  • Cable channels
General
  • Meeting room
  • Banquet hall
  • Elevator
  • Front-desk safe
  • ATM/banking services
  • Spanish
  • English
  • Smoke-free property
  • Couples dining
  • Beach towels
Guest Services
  • Children's club (surcharge)
  • Babysitting (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • In-room child care (surcharge)
  • 2 outdoor pools
  • Free cribs/infant beds
  • Daily housekeeping
  • Multilingual staff
  • Turndown service
  • Wedding services
  • Dry cleaning service
  • Concierge services
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Firepit
  • Beach loungers
  • Pool sun loungers
  • Terrace
  • Pool cabanas (surcharge)
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Free beach cabanas
  • Furnished balcony or patio
Spa
  • Massage - on the beach
  • Spa open daily
  • Massage/treatment rooms
  • Couples treatment room(s)
  • Steam room
  • Sauna
  • 6 treatment rooms
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 75.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 40 to 55 for adults, and usd 30 to 40 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 75.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) food and water bowls, pet-sitting services, and pet grooming services are available pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dean
Dec 8, 2025 02:07:07 AM
Review Score:   10
Summary: Service, food and property were stellar.
See All Reviews

Room Arrangement

Room Info Facilities
Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)
Room Size: 3050 square feet m2
3 Queen Beds
Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)

General

Pet-friendly room, Square meters - 283, Dining table, Sea view, Square feet - 3050, Location - top floor, Extra bed count 1, Ping - 86, Separate dining area, Private bathroom, Separate sitting area, Private plunge pool, Bed count maximum 3, Bed count minimum 3
Ocean Suite with Plunge Pool
Room Size: 1375 square feet m2
1 King Bed
Ocean Suite with Plunge Pool

General

Pet-friendly room, Square feet - 1375, Private bathroom, Ping - 39, Square meters - 128, Sea view, Separate sitting area, Private plunge pool, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Ocean Studio with Sky Deck and Plunge Pool
Room Size: 1500 square feet m2
1 King Bed
Ocean Studio with Sky Deck and Plunge Pool

General

Pet-friendly room, Private bathroom, Square feet - 1500, Square meters - 139, Sea view, Location - top floor, Private plunge pool, Bed count minimum 1, Extra bed count 1, Ping - 42, Bed count maximum 1
Duplex, 2 Bedrooms (Ocean Veranda, Plunge Pool)
Room Size: 3050 square feet m2
3 Queen Beds
Duplex, 2 Bedrooms (Ocean Veranda, Plunge Pool)

General

Square meters - 283, Dining table, Sea view, Square feet - 3050, Pets not allowed, Extra bed count 1, Ping - 86, Separate dining area, Private bathroom, Location - ground floor, Separate sitting area, Private plunge pool, Bed count maximum 3, Bed count minimum 3
Ocean Studio - 2 Queens
Room Size: 875 square feet m2
2 Queen Beds
Ocean Studio - 2 Queens

General

Pet-friendly room, Square feet - 875, Private bathroom, Square meters - 81, Sea view, Ping - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio, 2 Bedrooms, Connecting Rooms (Ocean, Plunge Pool)
Room Size: m2
3 King Bed and Queen Beds

General

Number of bedrooms - 1, Number of bathrooms - 0, Sea view, Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)
Room Size: 1650 square feet m2
1 King Bed
Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)

General

Square meters - 153, Pet-friendly room, Dining table, Sea view, Ping - 46, Extra bed count 1, Separate dining area, Square feet - 1650, Private bathroom, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)
Room Size: 3925 square feet m2
4 Queen Beds
Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)

General

Bed count minimum 4, Pet-friendly room, Dining table, Sea view, Location - top floor, Extra bed count 1, Separate dining area, Private bathroom, Ping - 110, Separate sitting area, Private plunge pool, Square meters - 365, Square feet - 3925, Bed count maximum 4
Studio, 2 Bedrooms, Connecting Rooms (Mangrove, Plunge Pool)
Room Size: m2
3 King Bed and Queen Beds

General

Number of bedrooms - 1, Number of bathrooms - 0, Sea view, Pets not allowed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Studio, 2 Queen Beds (Mangrove, Plunge Pool)
Room Size: 875 square feet m2
2 Queen Beds
Studio, 2 Queen Beds (Mangrove, Plunge Pool)

General

Pet-friendly room, Square feet - 875, Private bathroom, Location - ground floor, Square meters - 81, Sea view, Ping - 25, Private plunge pool, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio (Mangrove, Plunge Pool)
Room Size: 875 square feet m2
1 King Bed
Studio (Mangrove, Plunge Pool)

General

Pet-friendly room, Square feet - 875, Private bathroom, Location - ground floor, Square meters - 81, Sea view, Ping - 25, Private plunge pool, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)
Room Size: 2525 square feet m2
3 Queen Beds
Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)

General

Pet-friendly room, Ping - 71, Dining table, Sea view, Extra bed count 1, Separate dining area, Private bathroom, Square feet - 2525, Separate sitting area, Square meters - 235, Private plunge pool, Bed count maximum 3, Bed count minimum 3
Duplex, 3 Bedrooms (Ocean Veranda, Plunge Pool)
Room Size: 3925 square feet m2
4 Queen Beds
Duplex, 3 Bedrooms (Ocean Veranda, Plunge Pool)

General

Bed count minimum 4, Dining table, Sea view, Pets not allowed, Extra bed count 1, Separate dining area, Private bathroom, Location - ground floor, Ping - 110, Separate sitting area, Private plunge pool, Square meters - 365, Square feet - 3925, Bed count maximum 4
Ocean Studio
Room Size: 875 square feet m2
1 King Bed
Ocean Studio

General

Pet-friendly room, Square feet - 875, Private bathroom, Sea view, Square meters - 82.6, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Ocean Studio with Plunge Pool
Room Size: 875 square feet m2
1 King Bed
Ocean Studio with Plunge Pool

General

Pet-friendly room, Square feet - 875, Private bathroom, Square meters - 81, Sea view, Ping - 25, Private plunge pool, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Ocean Suite with Sky Deck and Plunge Pool
Room Size: 2075 square feet m2
1 King Bed
Ocean Suite with Sky Deck and Plunge Pool

General

Pet-friendly room, Private bathroom, Square meters - 193, Sea view, Separate sitting area, Ping - 58, Location - top floor, Private plunge pool, Bed count minimum 1, Extra bed count 1, Square feet - 2075, Bed count maximum 1
Mangrove Studio
Room Size: 875 square feet m2
1 King Bed
Mangrove Studio

General

Partial sea view, Square feet - 875, Private bathroom, Location - ground floor, Square meters - 81, Number of bedrooms - 1, Pets not allowed, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Etéreo, Auberge Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Etéreo, Auberge Collection starts from $484 per night with includes Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, TV, Business Services, Wellness Facilities, Bar, Hot Tub, Laundry, View, Wheelchair Accessible, Ocean View, Security/Safety, Spa, Guest Services, Pool, Restaurant, Entertainment, Internet, Parking, Balcony/Terrace, Accessibility, Sports/Activities, Bedding/Linens, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Etéreo, Auberge Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Etéreo, Auberge Collection indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.