Is this Futian Shangri-La Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Futian Shangri-La Shenzhen?

Check-in time for Futian Shangri-La Shenzhen starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Futian Shangri-La Shenzhen have a swimming pool?

Yes, this Futian Shangri-La Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Futian Shangri-La Shenzhen?

Best-rates for the Futian Shangri-La Shenzhen starts from $140 per night with includes Business Services, Spa, Barbecue/Outdoor Cooking, Hot Tub, Restaurant, Guest Services, Internet, TV, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Laundry, Air Conditioner, Balcony/Terrace, Bedding/Linens, Bar, Child Friendly, Parking, Pool, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Futian Shangri-La Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Futian Shangri-La Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Futian Shangri-La Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Futian Shangri-La Shenzhen?

Based on the information reported by the owner or manager, the Futian Shangri-La Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Futian Shangri-La Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Futian Shangri-La Shenzhen | Hotel in Shenzhen

| 9.0 (862 Reviews) | 1 Bathroom

Futian CBD Hotel | Futian Shangri-La Shenzhen

Hotel in Futian CBD, Shenzhen

Luxury hotel with 4 restaurants and a full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Bathroom (partially open)

Hair dryer

Towels

Separate bathtub and shower

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Connecting rooms available

Soundproofing

Slippers

Laptop-friendly workspace

Turndown service

Desk

Iron/ironing board

Safe

Phone

Breakfast

4 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 190-190 for adults and CNY 0-95 for children

24-hour room service

Free bottled water

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Limited onsite parking

Electric car charging station on site

Wheelchair-accessible parking available

Limo/town car service

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Braille signage

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Sauna

Full-service spa

Fitness center

Steam room

Indoor pool

Entertainment

Cable/satellite channels

Premium channels

Flat-screen TV

General

Business center

Conference space

Free newspapers in lobby

Ballroom

Elevator

ATM/banking services

Front-desk safe

Banquet hall

Malay

Chinese (Mandarin)

English

Chinese (Cantonese)

Smoke-free property

Guest Services

Free cribs/infant beds

Snack bar/deli

Babysitting (surcharge)

Laundry facilities

Soundproofed rooms

Indoor pool

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Pool sun loungers

Terrace

Spa

Massage - deep-tissue

Hot tub

Massage - hot stone

8 treatment rooms

Sauna

Body treatments

Aromatherapy

Steam room

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 190 to 190 for adults, and cny 0 to 95 for children airport shuttle fee: cny 600 per vehicle (one way) rollaway bed fee: cny 408 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards and cash

Reviews

Miodrag

Dec 30, 2025 12:23:26 PM

Review Score: 6

Summary: Rooms were not ready until 4:00 PM, luggage delivered 1 hour later to a different room belongingbto someone else, staff does not speak english, concierge not knowledgable and not helpful at all

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Wheelchair accessible, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Horizon Premier King Room with Executive Lounge Access Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 0, Separate dining area, Number of bathrooms - 1, Ping - 21, Square meters - 70, Espresso maker, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Horizon Club Twin Room with Executive Lounge Access Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Ping - 30, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1076, Espresso maker, Separate sitting area, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view
Horizon Premier Twin Room with Executive Lounge Access Room Size: 753 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 753, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Separate dining area, Number of bathrooms - 1, Ping - 21, Square meters - 70, Espresso maker, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Horizon Club King Room with Executive Lounge Access Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view