Skip to main content

Grand Mercure Hanoi | Hotel in Hanoi

| 9.0 (323 Reviews) |  8 Bathrooms  24 Guests
Dong Da Hotel | Grand Mercure Hanoi

Hotel in Dong Da, Hanoi

Elegant Accommodations

Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.

Comfortable Amenities

The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a fitness room. Additional amenities include a hot tub, 24-hour front desk, concierge service, and a tour desk.

Dining Options

Breakfast is served as a continental buffet, while dinner includes Chinese, French, Italian, Japanese, Korean, pizza, seafood, sushi, Thai, Vietnamese, local, and Asian cuisines. Vegetarian, vegan, and gluten-free options are available.

Prime Location

Located 15 mi from Noi Bai International Airport, the hotel is near an ice-skating rink. Guests appreciate the attentive staff, excellent breakfast, and vibrant bar.

Grand Mercure Hanoi is located in Hanoi.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Hot Tub, Air Conditioner, and several others. This is a 5 star rated property and has over 323 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
  • Restaurant
  • Snack bar
Accessibility
  • Bathroom emergency cord
  • Visual aids (tactile signs)
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
  • Visual aids (Braille)
  • Raised toilet
Activities
  • Happy hour
  • Beauty services
  • Massage
  • Spa and wellness center
  • Facial treatments
  • Spa facilities
  • Hot tub
  • Tour or class about local culture
  • Spa lounge/Relaxation area
  • Body treatments
  • Body wrap
  • Body scrub
  • Spa/Wellness packages
  • Cooking class
  • Foot bath
  • Sauna
  • Fitness center
  • Fitness
  • Full-body massage
  • Karaoke
  • Locker rooms
  • Steam room
General
  • Elevator
  • Facilities for disabled guests
  • Designated smoking area
  • Safe
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Currency exchange
  • Airport shuttle
  • Laundry
  • Babysitting/Child services
  • Concierge
  • Fax/Photocopying
  • Airport shuttle (additional charge)
  • Ironing service
  • Room service
  • Dry cleaning
  • Express check-in/out
  • Tour desk
  • Private check-in/out
  • Business center
  • Meeting/Banquet facilities
  • Baggage storage
  • Packed lunches
  • Daily housekeeping
  • 24-hour front desk
Outdoors
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
Security/Safety
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Key access
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Rooftop pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.86
Location:
8.55
Staff:
9.39
Facilities:
9.38
Comfort:
9.66
Cleanliness:
9.57
Nguyen Sinh
Oct 6, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe King Room - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Grand Deluxe King Room - High Floor

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Interconnected room(s) available, Iron, Hardwood or parquet floors, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King Room with Lounge Access - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Executive King Room with Lounge Access - High Floor

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Interconnected room(s) available, Iron, Hardwood or parquet floors, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, Garden view, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Free laundry services, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite with Lounge Access
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
Deluxe King Suite with Lounge Access

Food & Drink

Tea/Coffee maker, Minibar, Fruits

Bathroom

Conditioner, Bathrobe, Shower cap, Shampoo, Towels, Body soap, Slippers, Bath or shower, Bidet, Shower, Toilet paper, Walk-in shower, Toilet, Bath, Private bathroom, Free toiletries, Additional toilet, Hairdryer, Toothbrush

General

Fire extinguisher, Carbon monoxide detector, Key card access, Interconnected room(s) available, Iron, Hardwood or parquet floors, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Sofa, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, Garden view, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Free laundry services, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe Twin Room - High Floor
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed
Grand Deluxe Twin Room - High Floor

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Interconnected room(s) available, Iron, Hardwood or parquet floors, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Hardwood or parquet floors, Iron, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Children's high chair, Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, City view

Room amenities

Pajamas, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Accessibility

Toilet with grab rails, Shower chair, Lowered sink, Emergency cord in bathroom, Raised toilet, Roll-in shower

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room with Twin Beds
Room Type: Triple
Room Size: 27 m2
2 Twin bed(s) Bed
Deluxe Room with Twin Beds

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Hardwood or parquet floors, Iron, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Children's high chair, Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

City view

Room amenities

Pajamas, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Room with Twin Beds and Lounge Access - High Floor
Room Type: Triple
Room Size: 32 m2
2 Twin bed(s) Bed
Executive Room with Twin Beds and Lounge Access - High Floor

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Walk-in shower, Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Conditioner, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Interconnected room(s) available, Iron, Hardwood or parquet floors, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Satellite channels, TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, Garden view, City view

Room amenities

Pajamas, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Free laundry services, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite with Lounge Access
Room Type: Suite
Room Size: 117 m2
1 King bed(s) Bed
Presidential Suite with Lounge Access

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Towels, Toothbrush, Body soap, Shower cap, Toilet, Toilet paper, Additional toilet, Bath, Private bathroom, Bath or shower, Bidet, Free toiletries, Bathrobe, Shower, Hairdryer, Shampoo, Slippers

General

Fire extinguisher, Carbon monoxide detector, Key card access, Hardwood or parquet floors, Iron, Hypoallergenic, Safety deposit box, Key access, Trash cans, Ironing facilities, Carpeted, Smoke alarm, Laptop safe, Pants press, Soundproofing, Air conditioning

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Cleaning products, Dryer, Refrigerator, Coffee machine

Living Area

Seating area, Sofa, Desk

Bedroom

Cribs, Linens, Wardrobe or closet, Dressing room, Alarm clock

View

View, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Pajamas, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels, Rooftop pool

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Grand Mercure Hanoi starts from $108 per night with includes View, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Spa, Bar, Hot Tub, Air Conditioner, Restaurant, Guest Services, Child Friendly, Laundry, Balcony/Terrace, Entertainment, Pool, Designated Smoking Area, Accessibility, Sports/Activities, Wellness Facilities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.