Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen
Resort in Villa Juarez, Playa del Carmen
Catch some rays at the beach or spend the day relaxing at Grand Velas Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toilet paper
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Soap
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Bathrobes
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Bathtub or shower
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Towels
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Shampoo
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Children's robes
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Toothbrush and toothpaste
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Hair dryer
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Private bathroom
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Designer toiletries
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Rainfall showerhead
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Jetted bathtub
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Blackout drapes/curtains
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Pillow menu
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Premium bedding
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Down comforter
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Air conditioning (climate-controlled)
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Hypo-allergenic bedding
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Bed sheets
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Free cribs/infant beds
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Pillow-top mattress
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Phone
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Iron/ironing board
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Desk chair
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Safe
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Desk
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Private indoor hot tub
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Laptop-friendly workspace
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Turndown service
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Slippers
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24-hour room service
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Free daily reception
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8 restaurants and 1 coffee shop/cafe
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3 swim-up bars, 2 beach bars, 3 poolside bars and 6 bars/lounges
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Champagne service
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Espresso maker
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Free bottled water
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Free minibar
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No onsite parking available
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Limo/town car service
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Free beach shuttle
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Area shuttle (surcharge)
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Wheelchair-accessible registration desk
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Elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible pool
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Elevator door width (inches): 43
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Wheelchair-accessible business center
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Wheelchair-accessible fitness center
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Braille signage
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Wheelchair-accessible restaurant
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Wheelchair-accessible concierge desk
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Wheelchair-accessible spa
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk height (inches): 47
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Hiking/biking trails
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Sailing
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Water skiing
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Windsurfing
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Cave exploring
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Boat tours
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Health/beauty spa
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Ziplining
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Surfing/body boarding
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Adjacent to a golf course
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Theme parks
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Skydiving
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Parasailing
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Scuba diving
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Karaoke
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Ecotours
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Mini golf
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Pilates classes
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Table tennis
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Beach volleyball
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3 outdoor pools
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Beach yoga
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Private picnics
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Fitness center
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Foosball table
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Hiking/biking trails
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Arcade/game room
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Yoga classes
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Air hockey
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Full-service spa
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Concerts/live shows
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Fitness classes
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Playground
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Shopping
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Billiards/pool table
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Free bicycle rentals
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Kayaking
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Children's pool
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Cable channels
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65-inch Smart TV
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Premium channels
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Meeting rooms
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Conference center (94548 square feet of space)
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Computer station
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Business center
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Banquet hall
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Front-desk safe
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Elevator
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Gift shop/newsstand
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Ballroom
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ATM/banking services
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English
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Portuguese
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Spanish
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Designated smoking areas
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Vegan dining options
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Couples dining
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Local artist showcase
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Romance packages available
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Comprehensive recycling policy
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Comprehensive food waste policy
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Vegetarian dining options
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Beach towels
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Games
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Free supervised childcare
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Arcade/game room
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In-room child care (surcharge)
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Mini golf
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Children's toys
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Playground
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Snack bar/deli
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Free cribs/infant beds
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Laundry facilities
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Free children's club
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3 outdoor pools
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Children's games
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Children's pool
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Babysitting (surcharge)
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Concierge services
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Free grocery shopping service
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Multilingual staff
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Daily housekeeping
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Dry cleaning service
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24-hour front desk
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Porter/bellhop
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Hair salon
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Turndown service
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Laundry facilities
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Wedding services
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Tour/ticket assistance
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Luggage storage
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Free beach cabanas
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Pool umbrellas
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Beachfront location
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Terrace
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Picnic area
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Beach umbrellas
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Pool sun loungers
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Garden
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Beach loungers
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Balcony
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Aromatherapy
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Reflexology
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Manicures and pedicures
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Steam room
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Massage - on the beach
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Detox wraps
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Massage - prenatal
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Mud bath
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Couples treatment room(s)
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Massage - hot stone
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Hydrotherapy
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Body treatments
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Massage/treatment rooms
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Massage - Thai
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Massage - deep-tissue
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Sauna
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Massage - Swedish
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Facials
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42 treatment rooms
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Hot tub
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Massage - sports
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Outdoor treatment areas
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Body wraps
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Spa open daily
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Ayurvedic treatments
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Grand Class Pool Suite Ocean Front
Room Size:
1377 square feet m2
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GeneralSquare feet - 1377, Ping - 39, Square meters - 128, Sofa bed, Private plunge pool, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2 |
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Ambassador Suite Ocean View
Room Size:
1270 square feet m2
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GeneralNumber of bedrooms - 10, Square meters - 118, Sofa bed, Ping - 36, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 2 |
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Zen Grand Two Bedroom Family Suite Nature View
Room Size:
2368 square feet m2
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GeneralNumber of bedrooms - 2, Baby bath, Square feet - 2368, Children's books, Ping - 67, Sofa bed, Bed count maximum 3, Extra bed count 1, Resort view, Square meters - 220, Bed count minimum 3 |
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Ambassador Pool Suite Ocean View
Room Size:
1270 square feet m2
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GeneralSquare meters - 118, Number of bedrooms - 1, Sofa bed, Ping - 36, Private plunge pool, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1 |
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Ambassador Two Bedrooms Family Suite Ocean View
Room Size:
2540 square feet m2
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GeneralPing - 71, Square feet - 2540, Number of bedrooms - 2, Baby bath, Children's books, Square meters - 236, Sofa bed, Bed count maximum 3, Extra bed count 1, Ocean view, Bed count minimum 3 |
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Nature View Suite - Zen Experience
Room Size:
1184 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 33, Sofa bed, Bed count minimum 1, Extra bed count 1, Resort view, Square meters - 110, Square feet - 1184, Bed count maximum 2 |
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Nature View Suite with Pool - Zen Experience
Room Size:
1184 square feet m2
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GeneralPool view, Lagoon view, Number of bedrooms - 1, Ping - 33, Sofa bed, Private plunge pool, Bed count minimum 1, Extra bed count 1, Square meters - 110, Square feet - 1184, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Villa Juarez resort starts from $1,294 per night with includes Designated Smoking Area, View, Balcony/Terrace, Transportation/Shuttle, Business Services, Bedding/Linens, Restaurant, Internet, Wheelchair Accessible, Sports/Activities, Wellness Facilities, Bar, Toiletries, Kitchen, Pool, Guest Services, Child Friendly, Hot Tub, Laundry, Air Conditioner, Ocean View, Accessibility, Spa, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
