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Hotel Ikzam Palenque | Hotel in Palenque

| 9.0 (706 Reviews) |  1 Bathroom
Palenque Hotel | Hotel Ikzam Palenque

Hotel in Palenque

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and a 24-hour front desk.
Hotel Ikzam Palenque offers 51 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding
  • Laptop-friendly workspace
  • Iron/ironing board (on request)
  • Safe
  • Phone
  • Connecting rooms available
  • Individually decorated
Breakfast
  • 1 bar
  • 1 restaurant
  • Room service available
  • Full breakfast available for a fee daily 7 AM–11 AM: MXN 250 for adults and MXN 250 for children
  • Minibar
  • Free bottled water
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Train station shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible train station shuttle
  • Smooth flooring in room
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Magnifying mirror
  • This property does not have elevators
  • 1 on-site accessible parking spaces
Activities
  • Hiking/biking trails
  • Outdoor pool
Entertainment
  • Cable channels
  • 48-inch flat-screen TV
General
  • Meeting room
  • Front-desk safe
  • Banquet hall
  • Free newspapers in lobby
  • Spanish
  • English
  • Mosquito nets
  • Smoke-free property
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Daily housekeeping
  • 24-hour front desk
  • Outdoor pool
  • Snack bar/deli
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden
  • Balcony

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 200.0 per night.
Payment Policy
Fee for full breakfast: approximately mxn 250 for adults and mxn 250 for children airport shuttle fee: mxn 2400 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: mxn 200.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mario
Jul 7, 2026 12:29:34 AM
Review Score:   10
Summary: Our stay at IKZAM HOTEL (previously Chablis) was absolutely fantastic! The location is perfect—just a short walk to restaurants, convenience stores, and the main street in town, and only 15-20 min drive to Palenque Archaeology Site. The staff was incredibly welcoming, offering great local recommendations and ensuring our room was spotless and comfortable. The restaurant was also great with great variety of local food. Very nice pool and spacious clean room with AC. They also offer a spacious parking lot. We traveled with our 3 y/o son and stayed for 3 nights. Highly recommend this hotel to anyone visiting the area. We can’t wait to come back!
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Room Arrangement

Room Info Facilities
Superior Room (Habitación Ikzam Signature)
Room Size: m2
1 King Bed
Superior Room (Habitación Ikzam Signature)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Balcony
Room Size: 269.00 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Balcony, Square meters - 25, Square feet - 269.00, Garden view, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 8, Lowered locks/deadbolt, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Double Room, Balcony
Room Size: 205.00 square feet m2
2 Double Beds
Standard Double Room, Balcony

General

Balcony, Square meters - 19, Square feet - 205.00, Garden view, Balcony or patio, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 6, Lowered locks/deadbolt, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel Ikzam Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Ikzam Palenque starts from $77 per night with includes Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Child Friendly, Laundry, Security/Safety, Bedding/Linens, Toiletries, Guest Services, Breakfast, Internet, Parking, Pool, Wellness Facilities, Restaurant, Bar, TV, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ikzam Palenque has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Ikzam Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.