Hyatt Regency Mexico City | Hotel in Mexico City

| 9.4 (1510 Reviews) | 1 Bathroom

Polanco Hotel | Hyatt Regency Mexico City

Hotel in Polanco, Mexico City

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Prices and Availability

The last seen price for this Hotel was USD US $461

This property is unavailable on this site presently. Check back later.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Hair dryer

Free toiletries

Bedroom

Free newspapers

Desk

Turndown service

Safe

Phone

Slippers

In-room massage

Iron/ironing board

Egyptian cotton sheets

Blackout drapes/curtains

Select Comfort bed

Hypo-allergenic bedding

Air conditioning (climate-controlled)

Free cribs/infant beds

Pillow menu

Bed sheets

Premium bedding

Breakfast

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children

24-hour room service

3 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Minibar

Free bottled water

Coffee/tea maker

Parking

Free self parking on site

Limo/town car service

Wheelchair-accessible parking available

Valet parking on site (USD 7.3 per day)

Accessibility

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Elevator

Wheelchair-accessible restaurant

Activities

Golfing

24-hour fitness center

Steam room

Shopping

3 outdoor tennis courts

Fitness classes

Sauna

Indoor pool

Tennis

Full-service spa

Entertainment

Cable channels

LCD TV

Video games

Pay movies

Video-game console

Premium channels

General

Conference center

Meeting rooms

Business center

Designated smoking areas

Free newspapers in lobby

Front-desk safe

ATM/banking services

Gift shop/newsstand

Elevator

Banquet hall

Guest Services

Wedding services

Multilingual staff

Luggage storage

Tour/ticket assistance

Dry cleaning service

Daily housekeeping

Turndown service

24-hour front desk

Concierge services

Laundry facilities

In-room child care (surcharge)

Indoor pool

Laundry facilities

Free cribs/infant beds

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Terrace

Garden

Spa

Massage - Swedish

Body scrubs

Body treatments

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 30 for adults and usd 15 for children valet parking fee: usd 7.3 per day pet fee: usd 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 35 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 44 lbs per pet) pets cannot be left unattended food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Reviews

Hiram

Sep 7, 2026 01:30:00 PM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Club Room, 1 King Bed (Regency, High Floor) Room Size: 301 square feet m² 1 King Bed	General Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, Park view, Rollaway/extra beds (free), Pets not allowed, Ping - 8, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Room, 2 Twin Beds (Regency, High Floor) Room Size: 301 square feet m² 2 Twin Beds	General Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, No rollaway/extra beds, Park view, Pets not allowed, Ping - 8, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (View) Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 28, Square feet - 301, Bathtub or shower, Private bathroom, Park view, Rollaway/extra beds (free), Ping - 8.46, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Room, 1 King Bed (Regency) Room Size: 178 square feet m² 1 King Bed	General Square meters - 17, Square feet - 178, Bathtub or shower, City view, Private bathroom, Club level room, Rollaway/extra beds (free), Pets not allowed, Ping - 5, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, Rollaway/extra beds (free), Ping - 8, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Pet-friendly room, Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, No rollaway/extra beds, Park view, Ping - 8, Bed count minimum 2, Bed count maximum 2
Executive Suite Room Size: 1001 square feet m²	General Square meters - 93, Square feet - 1001, Separate dining area, Separate sitting area, City view, Private bathroom, Separate bathtub and shower, Separate bedroom, Club level room, Rollaway/extra beds (free), Pets not allowed, Ping - 28
Regency, Suite, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square meters - 60, Square feet - 646, Separate dining area, Separate sitting area, City view, Private bathroom, Separate bathtub and shower, Separate bedroom, Club level room, Park view, Rollaway/extra beds (free), Pets not allowed, Ping - 18, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Room, 2 Twin Beds (Regency) Room Size: 301 square feet m² 2 Twin Beds	General Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, No rollaway/extra beds, Club level room, Pets not allowed, Ping - 8, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds (View) Room Size: 301 square feet m² 2 Twin Beds	General Pet-friendly room, Square meters - 28, Square feet - 301, Bathtub or shower, City view, Private bathroom, No rollaway/extra beds, Park view, Ping - 8, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hyatt Regency Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hyatt Regency Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hyatt Regency Mexico City starts from $461 per night with includes Bar, Breakfast, Kitchen, Laundry, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Sports/Activities, Restaurant, Guest Services, Air Conditioner, Bedding/Linens, Wellness Facilities, Entertainment, Internet, Business Services, Spa, Toiletries, Child Friendly, Parking, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hyatt Regency Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.