Is this JW Marriott Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Hangzhou?

Check-in time for JW Marriott Hotel Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Hangzhou have a swimming pool?

Yes, this JW Marriott Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is JW Marriott Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Hangzhou?

Based on the information reported by the owner or manager, the JW Marriott Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Hangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Hangzhou | Hotel in Hangzhou

| 8.8 (128 Reviews) | 12 Bathrooms 39 Guests

Downtown Hangzhou Hotel | JW Marriott Hotel Hangzhou

Hotel in Downtown Hangzhou, Hangzhou

JW Marriott Hotel Hangzhou is located near Wulin Square, a 10-minute drive from the scenic West Lake and a 3-minute walk from Hangzhou Tower shopping mall. Adjacent to The Grand Canal, the stylish hotel features an indoor pool, a 24-hour fitness center and free parking. Air-conditioned guestrooms feature spacious interiors with modern decor. Each well-appointed room has a mini-bar, a capsule coffee machine, ironing facilities and a flat-screen TV with cable channels. Chargeable wired internet and Wi-Fi are also provided. JW Marriott Hotel Hangzhou is a 22-minute drive from Lingyin Temple, a 24-minute drive from Leifeng Tower and a 33-minute drive from Xixi National Wetland Park. It is also 3.1 mi from Hangzhou Railway Station. Xiaoshan Airport is located 19 mi from Hangzhou JW Marriott. The on-site restaurant Asia Bistro offers Asian buffet spreads and unique live cooking station serving fresh food. Cantonese cuisine can be enjoyed at the Man Ho restaurant. CRU Steak House is well-known for its steak, fresh seafood and great selection of wines. Coffee, tea and other beverages are served at the lobby lounge. Guests can work out in the swimming pool or make travel arrangements at the concierge. There is also a business center and meeting facilities on site. Car rentals, laundry and dry cleaning services are available.

JW Marriott Hotel Hangzhou is located in Hangzhou.

This 322 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Accessibility, and several others. This is a 5 star rated property and has over 128 reviews with the average score of 8.8 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 322 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Kids' meals

Wine/Champagne

Coffee house on site

Parking

Parking on site

Free parking

Private Parking

Parking garage

Accessible parking

Parking

Accessibility

Bathroom emergency cord

Toilet with grab rails

Wheelchair accessible

Activities

Evening entertainment

Fitness center

Fitness

Locker rooms

Full-body massage

Neck massage

Indoor pool

Steam room

Foot massage

Head massage

Back massage

Hand massage

Massage

Public Bath

Indoor pool (year-round)

General

Elevator

Smoke-free property

Wifi in all areas

Heating

Hypoallergenic room available

Soundproof rooms

Air conditioning

Non-smoking rooms

Family rooms

Facilities for disabled guests

Safe

Guest Services

Baggage storage

Room service

Dry cleaning

Laundry

Hair/Beauty salon

Concierge

Daily housekeeping

Ironing service

Business center

Meeting/Banquet facilities

Express check-in/out

24-hour front desk

Fax/Photocopying

Suit press

Private check-in/out

Currency exchange

Lockers

Internet

Wifi

Internet

Free Wifi

Outdoors

Sun deck

Security/Safety

Security alarm

Fire extinguishers

24-hour security

CCTV in common areas

Smoke alarms

Key card access

CCTV outside property

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Spa

Swimming pool

Pool with view

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.11

Location:

8.5

Staff:

8.97

Facilities:

8.81

Comfort:

8.78

Cleanliness:

8.88

man kit ivan

Oct 19, 2025 07:00:00 AM

Review Score: 8

Hong Kong

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: A staff member (Henley Chiu) at the concierge offered great help to me in locating good restaurants for enjoying Hangzhou food.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room, Guest room, 1 King, City view Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk View City view, View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Executive King Room, Executive level, Guest room, 1 King Room Type: Twin/Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack Exclusive services Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Premier King Room, Executive lounge access, 1 King Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Alarm clock View View Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
One-Bedroom Suite with City View and Executive Lounge Access Room Type: Suite Room Size: 82 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Hairdryer, Towels/Sheets (extra fee), Toothbrush, Towels, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom, Shampoo, Shower cap, Free toiletries, Additional bathroom, Bathtub, Slippers, Conditioner, Toilet, Body soap, Shower, Guest bathroom, Bathrobe General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk View City view, View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack Exclusive services Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Executive Room, Executive level, Guest room, 2 Double Room Type: Double Room Size: 38 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack Exclusive services Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Premier Twin Room, Executive lounge access, 2 Double Room Type: Double Room Size: 52 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Deluxe Twin room, Guest room, 2 Double, City view Room Type: Double Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Coffee machine, Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Deluxe Camping King Room with City View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Alarm clock View City view, View Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Premier Camping King Room with Executive Lounge Access Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Alarm clock View View Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Executive King Room with Lake View - Executive Lounge Access Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Alarm clock View Lake view, View Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Premier King Room with Lake View - Executive Lounge Access Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Shower, Hairdryer, Towels/Sheets (extra fee), Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Bathtub or shower, Walk-in shower, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Lockers, Key card access, Air conditioning, Suit press, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Flat-screen TV, Satellite channels, TV, iPod dock, Telephone, Radio Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Wardrobe or closet, Walk-in closet, Linens, Alarm clock View Lake view, View Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Feather pillow, Socket near the bed, Adapter, Pajamas, Clothes rack
Premium Deluxe King Room with City View Room Type: Double 1 King bed(s) Bed
Premium Deluxe Room with Two Double Beds and City View Room Type: Double 2 Full bed(s) Bed