Is this Mandarin Oriental, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Shenzhen?

Check-in time for Mandarin Oriental, Shenzhen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Shenzhen have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Shenzhen?

Best-rates for the Mandarin Oriental, Shenzhen starts from $417 per night with includes Business Services, Wellness Facilities, Kitchen, Guest Services, Laundry, Parking, Wheelchair Accessible, Private Pool, Accessibility, Spa, Bar, Air Conditioner, Security/Safety, Fireplace/Heating, Toiletries, Child Friendly, Pool, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.5 (49 Reviews) | 11 Bathrooms 33 Guests

Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Attractively set in the Futian District district of Shenzhen, Mandarin Oriental, Shenzhen is located 1.8 miles from Shenzhen Stadium, 1.9 miles from Shenzhen Civic Center and 2.1 miles from Civic Center Station. The property is around 2.8 miles from Shenzhen Convention & Exhibition Centre, 4.7 miles from Shenzhen Railway Station Luohu and 7 miles from He Xiangning Art Museum. Guests can enjoy Cantonese and French dishes at the restaurant or have a drink at the bar. Certain rooms have a kitchen with a fridge and a minibar. Guests at the hotel can enjoy a buffet breakfast. Mandarin Oriental, Shenzhen offers an indoor pool. Speaking English, Cantonese and Chinese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Happy Valley Theme Park is 7.3 miles from the accommodation, while Shenzhen North Railway Station is 10 miles from the property. Shenzhen Bao'an International Airport is 21 miles away.

Mandarin Oriental, Shenzhen is located in Shenzhen.

This 178 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Laundry, and several others. This is a 5 star rated property and has over 49 reviews with the average score of 9.5 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 178 Bedrooms Hotel if you want to learn more about this place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Shenzhen in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Shenzhen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Private Pool

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Parking

Parking garage

Parking on site

Parking

Accessibility

Lowered sink

Bathroom emergency cord

Toilet with grab rails

Wheelchair accessible

Activities

Fitness classes

Spa facilities

Indoor pool

Massage

Sauna

Spa lounge/Relaxation area

Yoga classes

Fitness

Indoor pool (year-round)

Fitness center

Spa/Wellness packages

General

Non-smoking rooms

Safe

Facilities for disabled guests

Elevator

Heating

Air conditioning

Guest Services

Lockers

Concierge

Strollers

Meeting/Banquet facilities

24-hour front desk

Laundry

Fax/Photocopying

Baggage storage

Room service

Ironing service

Express check-in/out

Dry cleaning

Daily housekeeping

Invoice provided

Security/Safety

CCTV outside property

Smoke alarms

Fire extinguishers

CCTV in common areas

24-hour security

Key card access

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Mobile app for room service

All plates, cutlery, glasses, and other tableware sanitized

Spa

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.08

Location:

8.96

Staff:

8.54

Facilities:

8.96

Comfort:

9.19

Cleanliness:

8.98

Chan

Dec 27, 2025 08:00:00 AM

Review Score: 10

Netherlands

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff and service

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Triple Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View Services Wake-up service Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack
Skyline View Twin Room Room Type: Twin Room Size: 63 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View Services Wake-up service Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack
Premier View Twin Room Room Type: Twin Room Size: 76 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View Services Wake-up service Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack
Club Skyline View King Room Room Type: Triple Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Club Skyline View Twin Room Room Type: Twin Room Size: 76 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Deluxe View Suite Room Type: Suite Room Size: 114 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Skyline View Suite Room Type: Suite Room Size: 114 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Oriental Suite Room Type: Suite Room Size: 190 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Mandarin Suite Room Type: Suite Room Size: 190 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View Mountain view, City view, View, Landmark view Services Wake-up service, Executive lounge access Bedroom Wardrobe or closet, Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Presidential Suite Room Type: Suite Room Size: 400 m² 1 King bed(s) Bed 1 Sofa bed Bed	Kitchen Kitchen Bedroom Childrens' cribs
Premier View King Room Room Type: Triple Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Free toiletries, Toothbrush, Shower, Toilet paper, Bathtub or shower, Bidet, Walk-in shower, Bathrobe, Shampoo, Slippers, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Carpeted, Lockers, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Air conditioning, Key access Media & Technology Flat-screen TV, iPad, Cable channels, Telephone Activities Hot tub Kitchen Coffee machine, Refrigerator, Dining table, Wine glasses, Electric kettle Living Area Sofa, Dining area, Desk, Sitting area View City view, View Services Wake-up service Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Pajamas, Socket near the bed, Clothes rack