Maroma Rentals Mexico Quintana Roo Playa del Carmen Maroma

Maroma, A Belmond Hotel, Riviera Maya | Hotel in Playa del Carmen

| 9.6 (128 Reviews) |  1 Bathroom
Maroma Hotel | Maroma, A Belmond Hotel, Riviera Maya

Hotel in Maroma, Playa del Carmen

Catch some rays on Maroma, A Belmond Hotel, Riviera Maya's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
Maroma, A Belmond Hotel, Riviera Maya offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Bathtub or shower
  • Towels
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
Bedroom
  • Pillow menu
  • Premium bedding
  • Down comforter
  • Portable fan
  • Fan
  • Ceiling fan
  • Hypo-allergenic bedding
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Children's slippers
  • LED light bulbs
  • Phone
  • Electrical adapters/chargers
  • Window screens
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Dryer
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Turndown service
  • Slippers
  • Free newspapers
  • Eco-friendly cleaning products provided
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 2 restaurants
  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges and 1 beach bar
  • Espresso maker
  • Toaster oven
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Free uncovered valet parking on site
  • Onsite parking available only on request
  • Airport shuttle on request
  • Limo/town car service
  • Free uncovered self parking on site
Accessibility
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • 1 stairs to reach property
  • Wheelchair accessible (may have limitations)
  • Tile flooring in room
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Kayaking
  • Ecotours
  • Windsurfing
  • Theme parks
  • Horse riding
  • Parasailing
  • Whale watching
  • Snorkeling
  • Free bicycle rentals
  • Volleyball
  • Private picnics
  • Sailing
  • Shopping
  • Pilates classes
  • Full-service spa
  • Steam room
  • Fitness classes
  • Art gallery
  • Table tennis
  • 24-hour fitness center
  • Scuba diving
Entertainment
  • Cable channels
  • Flat-screen TV
  • Premium channels
General
  • Meeting rooms - 2
  • Conference space (377 square feet)
  • Computer station
  • Grocery/convenience store
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Italian
  • Portuguese
  • French
  • English
  • Spanish
  • Humane treatment of captive wild animals
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Renovated entire property - December 2022
  • Vegetarian dining options
  • Beach towels
  • Games
Guest Services
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Children's books
  • Children's dinnerware
  • Baby bath
  • Highchair
  • Free cribs/infant beds
  • Laundry facilities
  • Babysitting (surcharge)
  • Concierge services
  • Multilingual staff
  • Water sports equipment
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Hair salon
  • Change of bedsheets (on request)
  • Turndown service
  • Laundry facilities
  • Wedding services
  • Luggage storage
Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Vegetable garden
  • Private beachfront location
  • Pool umbrellas
  • Terrace
  • Beach umbrellas
  • Pool sun loungers
  • Garden
  • Beach loungers
  • Outdoor furniture
  • Balcony or patio
Spa
  • Aromatherapy
  • Reflexology
  • Manicures and pedicures
  • Steam room
  • Massage - on the beach
  • Detox wraps
  • Massage - prenatal
  • Couples treatment room(s)
  • Massage - hot stone
  • Body treatments
  • Massage/treatment rooms
  • Massage - Thai
  • Massage - deep-tissue
  • Sauna
  • Massage - Swedish
  • Facials
  • Hot tub
  • Massage - sports
  • Body scrubs
  • 9 treatment rooms
  • Body wraps
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for mxn 129.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: mxn 3200 per vehicle (one-way, maximum occupancy 4) pet deposit: mxn 4000 per stay pet fee: mxn 4000 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: mxn 129.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 11 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 4000 per pet, per stay, plus a deposit of mxn 4000 per stay service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking parties and events are allowed on site please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of belmond protects (belmond) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

James
Jan 20, 2026 02:27:33 AM
Review Score:   10
Summary: We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.
See All Reviews

Room Arrangement

Room Info Facilities
Villa, 2 Bedrooms, Private Pool (Mariposa)
Room Size: 1141 square feet m2
2 King Beds
Villa, 2 Bedrooms, Private Pool (Mariposa)

General

Square feet - 1141, Dining table, Partially open bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 106, Ocean view, Number of bathrooms - 2, Bed count minimum 2, Private pool, Ping - 32, Bed count maximum 2
Suite, 2 Bedrooms, Oceanfront (Plunge Pool)
Room Size: 1184 square feet m2
3 King Bed and Twin Beds
Suite, 2 Bedrooms, Oceanfront (Plunge Pool)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Ping - 33, Beach view, Extra bed count 1, Square feet - 1184, Private pool, Separate dining area, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count maximum 3, Ocean view, Square meters - 110, Bed count minimum 3
Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)
Room Size: 1141 square feet m2
2 King Beds
Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Kitchenette, Number of bedrooms - 1, Stovetop, Beach view, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Ping - 32, Square feet - 1141, Cookware, dishware, and utensils, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Square meters - 106, Separate sitting area, Private plunge pool, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite, Garden View
Room Size: 581 square feet m2
1 King Bed
Junior Suite, Garden View

General

Pet-friendly room, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Partially open bathroom, Square feet - 581, Extra bed count 1, Square meters - 54, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Ping - 16, Garden view, iPod docking station, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Oceanfront
Room Size: 657 square feet m2
1 King Bed
Suite, 1 Bedroom, Oceanfront

General

Pet-friendly room, Square feet - 657, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Extra bed count 1, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 Bedroom, Oceanfront (Plunge Pool)
Room Size: 893 square feet m2
1 King Bed
Suite, 1 Bedroom, Oceanfront (Plunge Pool)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Beach view, Ping - 25, Extra bed count 1, Square feet - 893, Private pool, Separate dining area, Number of bathrooms - 1, Refrigerator (on request), Square meters - 83, Deep soaking bathtub, Separate bathtub and shower, iPod docking station, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, Ocean View (Deluxe Ocean View Room)
Room Size: 377 square feet m2
1 King Bed
Deluxe Room, Ocean View (Deluxe Ocean View Room)

General

Pet-friendly room, Partially open bathroom, No rollaway/extra beds, Shower/tub combination, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, Private Pool, Oceanfront (Pavo Real)
Room Size: 925 square feet m2
1 King Bed
Suite, Private Pool, Oceanfront (Pavo Real)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Square feet - 925, Number of bedrooms - 1, Beach view, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Square meters - 86, Refrigerator (on request), Deep soaking bathtub, Separate bathtub and shower, Ping - 26, iPod docking station, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean View Premium Suite
Room Size: 614 square feet m2
1 King Bed
Ocean View Premium Suite

General

Pet-friendly room, Rollaway/extra beds (surcharge), Dining table, Partially open bathroom, Square feet - 614, Square meters - 57, Extra bed count 1, Deep soaking bathtub, Separate bathtub and shower, Ping - 17, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 2 Bedrooms
Room Size: 1119 square feet m2
3 Twin Beds and King Bed
Suite, 2 Bedrooms

General

Pet-friendly room, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Partially open bathroom, Extra bed count 1, Ping - 31, Separate dining area, Refrigerator (on request), Deep soaking bathtub, Pool view, Separate bathtub and shower, Garden view, iPod docking station, Square meters - 104, Separate sitting area, Square feet - 1119, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Villa (Maroma)
Room Size: m2
4 King Beds
Villa (Maroma)

General

Bed count minimum 4, Dining table, Partially open bathroom, No rollaway/extra beds, Bed count maximum 4, Ocean view, Number of bathrooms - 1
Suite, Ocean View
Room Size: m2
1 King Bed
Suite, Ocean View

General

Partially open bathroom, No rollaway/extra beds, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite, Ocean View (Ocean View Junior Suite)
Room Size: 506 square feet m2
1 King Bed
2 Twin Beds
Junior Suite, Ocean View (Ocean View Junior Suite)

General

Pet-friendly room, Rollaway/extra beds (surcharge), Partially open bathroom, Square feet - 506, Beach view, Ping - 14, Square meters - 47, Extra bed count 1, Deep soaking bathtub, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 2
Garden View Premium Suite
Room Size: 829 square feet m2
1 King Bed
Garden View Premium Suite

General

Pet-friendly room, Rollaway/extra beds (surcharge), Partially open bathroom, Ping - 23, Extra bed count 1, Square meters - 77, Deep soaking bathtub, Pool view, Separate bathtub and shower, Square feet - 829, Garden view, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, Garden View (Deluxe Garden View Room)
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room, Garden View (Deluxe Garden View Room)

General

Pet-friendly room, Partially open bathroom, Pool view, No rollaway/extra beds, Shower/tub combination, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Maroma hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Maroma hotel starts from $989 per night with includes Breakfast, Child Friendly, Hot Tub, Laundry, Spa, Restaurant, Internet, Pool, View, Ocean View, Sports/Activities, Bar, Toiletries, Guest Services, Kitchen, Air Conditioner, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Bedding/Linens, Wellness Facilities, Entertainment, Parking, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Maroma hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Popular Vacation Rental Destinations

Recently Booked Hotel