Is this Mercure Hai Phong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hai Phong have a swimming pool?

Yes, this Mercure Hai Phong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hai Phong?

Best-rates for the Mercure Hai Phong starts from $75 per night with includes Wheelchair Accessible, Guest Services, Child Friendly, Pool, Designated Smoking Area, Accessibility, Wellness Facilities, Bar, Breakfast, Internet, Air Conditioner, Bedding/Linens, TV, Business Services, Sports/Activities, Spa, Restaurant, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hai Phong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hai Phong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hai Phong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hai Phong?

Based on the information reported by the owner or manager, the Mercure Hai Phong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hai Phong?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hai Phong | Hotel in Hai Phong

| 9.2 (122 Reviews) | 1 Bathroom

Hotel in Ngo Quyen, Hai Phong

Luxury hotel with a full-service spa connected to the convention center in Hai Phong
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately vnd 270000 per person airport shuttle fee: vnd 356400 per vehicle (one-way, maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Serene

Dec 7, 2025 11:21:22 AM

Review Score: 6

Summary: I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.

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