Is this Mascota hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mascota hotel have a swimming pool?

No, this Mascota hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mascota hotel?

Best-rates for the Mascota hotel starts from $232 per night with includes Restaurant, Balcony/Terrace, Bedding/Linens, TV, Accessibility, Business Services, Wellness Facilities, Fireplace/Heating, Entertainment, Parking, Designated Smoking Area, Laundry, Spa, Child Friendly, Guest Services, Breakfast, Internet, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mascota hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mascota hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mascota hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mascota hotel?

Based on the information reported by the owner or manager, the Mascota hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mascota hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mesón de Santa Elena Hotel Galeria | Hotel in Mascota

| 8.8 (65 Reviews) | 1 Bathroom

Mascota Hotel | Mesón de Santa Elena Hotel Galeria

Hotel in Mascota

Hotel in Mascota with a full-service spa and free breakfast
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and concierge services.
Mesón de Santa Elena Hotel Galeria offers 15 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Toilet paper

Soap

Rainfall showerhead

Bedroom

Heating

Bed sheets

Slippers

Safe

Iron/ironing board

Breakfast

Free continental breakfast available daily 7 AM–11:30 AM

1 bar

Room service available

1 restaurant

Parking

Free self parking on site

Accessibility

Hardwood flooring in room

Area rugs in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Tile flooring in room

Smooth flooring in room

Wheelchair accessible (may have limitations)

Activities

Full-service spa

Entertainment

Cable channels

Flat-screen TV

General

Meeting room

Library

Spanish

English

Mosquito nets

Designated smoking areas

Guest Services

Snack bar/deli

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Spa

Spa open daily

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Credit card charges are subject to a surcharge of 3.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

FERNANDO

Apr 15, 2025 10:20:22 PM

Review Score: 8

Summary: I like very much the hospitable place, very friendly stuff. This is a rustic hotel, the furniture is rustic but the bathroom was beautiful and modern, one block away from the church and plaza, you will wake up to the church bells very early. They offer parking space in a enclosed garage very convenient if you are driving. I will come back when in Mascota.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 269 square feet m² 3 Queen Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 269, Location - ground floor, Number of bedrooms - 0, Desk, Yard, Ping - 7.56, Laptop-friendly workspace, Square meters - 25, Bed count maximum 3, Wheelchair accessible, Bed count minimum 3
Junior Double Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 2, Bed count maximum 2
Deluxe Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Private hot tub, Number of living rooms 0, Square feet - 269, Premium TV channels, Number of bedrooms - 0, Laptop-friendly workspace, Location - top floor, Square meters - 25, Mountain view, Private hot tub (indoor), Phone, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Superior Room Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Area rug/s in room, Yard, Laptop-friendly workspace, Location - top floor, Square feet - 323, Balcony or patio, Square meters - 30, Desk, No cribs (infant beds), Wardrobe or closet, Courtyard view, Bed count minimum 1, Bed count maximum 1