Moon West Lake Residence | Hotel in Hanoi

8.8 (9 Reviews) |  1 Bathroom
Tay Ho Hotel | Moon West Lake Residence

Hotel in Tay Ho, Hanoi

Along with self parking, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and ATM/banking services are onsite.
Moon West Lake Residence offers 33 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations are furnished with single sofa beds. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace
Bar
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in fee: vnd 80000 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: vnd 80000 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: vnd 400000 per vehicle (one-way, maximum occupancy 5) airport shuttle fee per child: vnd 100000 (one-way), (from 1 to 2 years old) self parking fee: vnd 300000 per day early check-in fee: vnd 80000 (subject to availability) late check-out fee: vnd 80000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dan
Jul 25, 2026 03:51:57 AM
Review Score:   10
Summary: Good place to stay if you need somewhere affordable and nice
See All Reviews

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Moon West Lake Residence does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Moon West Lake Residence starts from $31 per night with includes Air Conditioner, Parking, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Child Friendly, Laundry, TV, Wheelchair Accessible, Accessibility, Fireplace, Bar, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moon West Lake Residence is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Moon West Lake Residence indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.