Is this Shangri-La Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Shenzhen have a swimming pool?

Yes, this Shangri-La Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Shenzhen?

Best-rates for the Shangri-La Shenzhen starts from $86 per night with includes Air Conditioner, Pool, TV, Accessibility, Sports/Activities, Internet, Wheelchair Accessible, Wellness Facilities, Kitchen, Laundry, Parking, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Spa, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Shenzhen?

Based on the information reported by the owner or manager, the Shangri-La Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Shenzhen | Hotel in Shenzhen

| 8.4 (1017 Reviews) | 1 Bathroom

Hotel in Luohu, Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Deep soaking bathtub

Hair dryer

Shower/tub combination

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Desk

Iron/ironing board

Slippers

Safe

Soundproofing

Restaurant dining guide

Breakfast

Room service available

1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 for adults and CNY 161 for children

4 restaurants and 1 coffee shop/cafe

Electric kettle

Coffee/tea maker

Minibar

Refrigerator

Free bottled water

Parking

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Limo/town car service

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Steam room

Lifeguards on site

Children's pool

Fitness center

Arcade/game room

Outdoor pool

Sauna

Mini golf

Shopping

Full-service spa

Entertainment

40-inch LED TV

Satellite channels

General

Meeting rooms

Business center

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Children's pool

Laundry facilities

Babysitting (surcharge)

Arcade/game room

Outdoor pool

Refrigerator

Snack bar/deli

Mini golf

Soundproofed rooms

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Garden

Pool umbrellas

Spa

Massages

Massage/treatment rooms

19 treatment rooms

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: noon contactless check-in available express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 161 for adults and cny 161 for children airport shuttle fee: cny 600 per vehicle the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property requires guests to wear swim caps in the pool. this property accepts credit cards; cash is not accepted

Reviews

King Yin

Dec 2, 2025 12:24:37 AM

Review Score: 10

Summary: Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Mountain view, Wheelchair accessible, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 320 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Mountain view, Wheelchair accessible, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Executive level room, Ping - 18.15, Designer toiletries, Number of bathrooms - 1, Phone, Private bathroom, Square meters - 60, Number of bedrooms - 10, Hill view, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Executive Suite, 2 Twin Beds Room Size: 646 square feet m² 2 Twin Beds	General Square feet - 646, Number of living rooms 0, Executive level room, Number of bedrooms - 1, Ping - 18.15, DVD player, Designer toiletries, LCD TV, Number of bathrooms - 1, Phone, No rollaway/extra beds, Square meters - 60, Hill view, Separate sitting area, In-room climate control (air conditioning), Bed count minimum 2, City view, Bed count maximum 2
Horizon Club, Room, 1 King Bed Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Designer toiletries, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, Hill view, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 1, Bed count maximum 1
Horizon Club, Room, 2 Twin Beds Room Size: 320 square feet m² 2 Twin Beds	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Designer toiletries, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, Hill view, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair accessible, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Twin Beds Room Size: 320 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair accessible, Square feet - 320, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, In-room climate control (air conditioning), Ping - 8.99, Bed count minimum 2, City view, Bed count maximum 2