Sheraton Hanoi West | Hotel in Hanoi
Hotel in My Đinh, Hanoi
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Hanoi West offers 510 accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
-
Toothbrush and toothpaste
-
Private bathroom
-
Shampoo
-
Separate bathtub and shower
-
Soap
-
Toilet paper
-
Towels
-
Hair dryer
-
Bathrobes
-
Free toiletries
-
Bed sheets
-
Rollaway/extra beds (surcharge)
-
Air conditioning (climate-controlled)
-
Blackout drapes/curtains
-
Free cribs/infant beds
-
Hypo-allergenic bedding
-
Pillow menu
-
Turndown service
-
Window screens
-
Iron/ironing board
-
Connecting rooms available
-
Slippers
-
LED light bulbs
-
Laptop-friendly workspace
-
Desk
-
Safe
-
Phone
-
Recycling
-
24-hour room service
-
Coffee/tea in common area(s)
-
1 restaurant and 1 coffee shop/cafe
-
1 poolside bar and 1 bar
-
Buffet breakfast available for a fee daily 6:00 AM–10 AM: USD 21.5-22 for adults and USD 10.5-11 for children
-
Minibar
-
Free bottled water
-
Free secured self parking on site
-
Onsite parking options include a carport
-
Elevator
-
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
-
Wheelchair-accessible pool
-
Assistive listening devices available
-
Wheelchair-accessible business center
-
Wheelchair-accessible lounge
-
Hardwood flooring in room
-
Wheelchair-accessible restaurant
-
Wheelchair-accessible spa
-
Wheelchair accessible (may have limitations)
-
In-room accessibility
-
Wheelchair-accessible fitness center
-
Wheelchair-accessible registration desk
-
Wheelchair-accessible concierge desk
-
Braille signage
-
Health/beauty spa
-
Outlet shopping
-
Casino
-
Shopping
-
24-hour fitness center
-
Children's pool
-
Steam room
-
Full-service spa
-
Playground
-
Sauna
-
Outdoor pool
-
Pay movies
-
50-inch LCD TV
-
Cable channels
-
Meeting rooms - 10
-
24-hour business center
-
Conference center (4499 square feet of space)
-
Elevator
-
Ballroom
-
Banquet hall
-
ATM/banking services
-
Library
-
Grocery/convenience store
-
Front-desk safe
-
Gift shop/newsstand
-
Vietnamese
-
Japanese
-
Korean
-
English
-
Chinese (Mandarin)
-
Vegetarian dining options
-
Renovated entire property - October 2020
-
Double-glazed windows
-
Designated smoking areas
-
No plastic coffee stirrers
-
Biodegradable coffee stirrers
-
Snack bar/deli
-
In-room child care (surcharge)
-
Children's pool
-
Rollaway/extra beds (surcharge)
-
Laundry facilities
-
Playground
-
Babysitting (surcharge)
-
Grocery/convenience store
-
Free cribs/infant beds
-
Outdoor pool
-
Free supervised childcare
-
Concierge services
-
Turndown service
-
Porter/bellhop
-
Wedding services
-
Change of towels (on request)
-
Laundry facilities
-
Change of bedsheets (on request)
-
24-hour front desk
-
Dry cleaning service
-
Multilingual staff
-
Luggage storage
-
Tour/ticket assistance
-
Daily housekeeping
-
Available in some public areas: Free WiFi
-
Available in all rooms: Free WiFi and wired Internet
-
Pool sun loungers
-
Garden
-
Terrace
-
Massage - prenatal
-
Massage/treatment rooms
-
Aromatherapy
-
Body scrubs
-
Outdoor treatment areas
-
Sauna
-
Manicures and pedicures
-
Reflexology
-
Steam room
-
Body treatments
-
Couples treatment room(s)
-
Massage - Swedish
-
Massage - deep-tissue
-
Body wraps
-
Massage - hot stone
-
Facials
-
Massage - Thai
-
Spa open daily
-
Ayurvedic treatments
-
16 treatment rooms
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Premier Room, 1 King Bed, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
|
Apartment, 3 Bedrooms, City View
Room Size:
1421 square feet m2
|
GeneralDining table, Number of bedrooms - 1, Ping - 40, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Washing machine, Square feet - 1421, Separate sitting area, Bed count maximum 3, Square meters - 132, City view, Bed count minimum 3 |
|
Deluxe Room, 1 King Bed, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
|
Club Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
|
Premier Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
|
Presidential Suite, 1 King Bed
Room Size:
2228 square feet m2
|
GeneralSquare meters - 207, Number of bedrooms - 1, Square feet - 2228, Separate sitting area, Ping - 63, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area, City view |
|
Deluxe Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
|
Club Room, 1 King Bed, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
|
Suite, 1 Bedroom, City View
Room Size:
640 square feet m2
|
GeneralDining table, Kitchenette, Number of bedrooms - 1, Square meters - 59, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Washing machine, Pool view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Suite, 2 Bedrooms
Room Size:
603 square feet m2
|
GeneralDining table, Square feet - 603, Number of bedrooms - 1, Extra bed count 1, Square meters - 56, Separate dining area, Number of bathrooms - 1, Washing machine, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Executive Suite, 1 King Bed, City View
Room Size:
1087 square feet m2
|
GeneralSquare feet - 1087, Number of bedrooms - 1, Separate sitting area, Square meters - 101, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, Separate dining area, City view, Number of bathrooms - 1 |
|
Club Studio, 1 King Bed, City View
Room Size:
431 square feet m2
|
GeneralDining table, Kitchenette, Number of bedrooms - 1, Ping - 12, Extra bed count 1, Square feet - 431, Separate dining area, Washing machine, Square meters - 40, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Premium Suite, 1 Bedroom, City View
Room Size:
732 square feet m2
|
GeneralSquare feet - 732, Pool view, Number of bedrooms - 1, Separate sitting area, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 21 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Sheraton Hanoi West starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Sheraton Hanoi West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Sheraton Hanoi West starts from $126 per night with includes Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Entertainment, Child Friendly, Internet, Parking, Restaurant, Laundry, Air Conditioner, Business Services, Spa, Toiletries, Breakfast, TV, Accessibility, Wellness Facilities, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sheraton Hanoi West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Sheraton Hanoi West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
