Is this Sheraton Shantou Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Shantou Hotel?

Check-in time for Sheraton Shantou Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Shantou Hotel have a swimming pool?

Yes, this Sheraton Shantou Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Shantou Hotel?

Best-rates for the Sheraton Shantou Hotel starts from $120 per night with includes Laundry, Balcony/Terrace, Bar, TV, Toiletries, Guest Services, Kitchen, Parking, Pool, Security/Safety, Business Services, Wellness Facilities, Breakfast, Air Conditioner, Accessibility, Restaurant, Child Friendly, Internet, Wheelchair Accessible, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Shantou Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Shantou Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Shantou Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Shantou Hotel?

Based on the information reported by the owner or manager, the Sheraton Shantou Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Shantou Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Shantou Hotel | Hotel in Shantou

| 9.0 (352 Reviews) | 1 Bathroom

Longhu Qu Hotel | Sheraton Shantou Hotel

Hotel in Longhu Qu, Shantou

Luxury hotel with 2 restaurants connected to the convention center in Shantou
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool, and a business center.
Housekeeping is available on request.
Sheraton Shantou Hotel offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Spring water bathtub

Hair dryer

Towels

Separate bathtub and shower

Rainfall showerhead

Bedroom

Premium bedding

Air conditioning

Bed sheets

LED light bulbs

Soundproofing

Energy-saving switches

Slippers

Desk

Iron/ironing board

Recycling

Access via exterior corridors

Water-efficient showers only

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168 per person

2 restaurants

Room service available

Coffee/tea maker

Electric kettle

Parking

Free self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Height-adjustable showerhead

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Lever door handles

Wheelchair-accessible restaurant

Portable bathtub seat

Visual alarms in hallways

Activities

Theme parks

Outdoor pool

24-hour fitness center

Entertainment

Cable channels

42-inch LCD TV

General

Conference space (11836 square feet)

Business center

Meeting rooms - 5

Elevator

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

No plastic coffee stirrers

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Rooftop garden

Comprehensive food waste policy

At least 80% lighting from LEDs

Smoke-free property

Guest Services

Outdoor pool

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Garden

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 168 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Thanh T

Sep 20, 2025 07:48:56 AM

Review Score: 10

Summary: Great to stayed

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 King Bed, Sea View, Concierge Lounge Access Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 2 Double Beds, Concierge Lounge Access Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Sea View, Concierge Lounge Access Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Private bathroom, No rollaway/extra beds, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Ping - 13, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Sea View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Sea view, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Family Room, 2 Double Beds and 1 Sofa Bed Room Size: 462.6 square feet m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Square feet - 462.6, Number of bedrooms - 0, Square meters - 43.0, No cribs (infant beds), Sofa bed, Ping - 13, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 1 King Bed, Concierge Lounge Access Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 2 Twin Beds, Garden View Room Size: 452 square feet m² 2 Twin Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 13, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Twin Beds Room Size: 452 square feet m² 2 Twin Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Double Beds, City View Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Room, 1 King Bed, City View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Suite, 1 King Bed, Concierge Lounge Access Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 1, Number of bathrooms - 0, Sea view, Ping - 21, Private bathroom, No rollaway/extra beds, Square meters - 70, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view