Is this Xihu Qu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu Qu hotel have a swimming pool?

No, this Xihu Qu hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu Qu hotel?

Best-rates for the Xihu Qu hotel starts from $47 per night with includes Air Conditioner, Parking, Child Friendly, Kitchen, Laundry, Bedding/Linens, Breakfast, Wellness Facilities, Guest Services, Balcony/Terrace, Business Services, Security/Safety, Restaurant, Bar, Internet, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu Qu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu Qu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu Qu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu Qu hotel?

Based on the information reported by the owner or manager, the Xihu Qu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu Qu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SSAW Boutique Hotel Hangzhou West Lake | Hotel in Hangzhou

| 8.0 (10 Reviews) | 1 Bathroom

Xihu Qu Hotel | SSAW Boutique Hotel Hangzhou West Lake

Hotel in Xihu Qu, Hangzhou

Hotel with free parking, near West Lake
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Change of towels is available on request.
SSAW Boutique Hotel Hangzhou West Lake offers 142 air-conditioned accommodations with washers/dryers and free minibar items. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, hair dryers, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Safe

Window screens

Washer and dryer

Guidebooks/recommendations

Desk

Iron/ironing board (on request)

Free local calls

Local maps

Electrical adapters/chargers

Mobile key entry

Children's slippers

Slippers

Laptop-friendly workspace

Restaurant dining guide

Printer

Laundry detergent

Phone

Soundproofing

Breakfast

1 restaurant

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 68 for adults and CNY 30 for children

Electric kettle

Local meal delivery service

Free tea bags/instant coffee

Free minibar

Free bottled water

Parking

Free uncovered self parking on site

Accessibility

Front entrance ramp

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Entertainment

Satellite channels

45-inch TV

General

Computer station

Reception hall

Front-desk safe

Lockers available

Chinese (Mandarin)

English

Communal living room

Smoke-free property

Guest Services

Washer/dryer

Laundry facilities

Soundproofed rooms

Luggage storage

Porter/bellhop

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Yard

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 16

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 68 for adults and cny 30 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Cindy

Sep 17, 2025 10:50:00 AM

Review Score: 8

Summary: Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Size: 237 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 237, Private bathroom, Square meters - 22.0, Number of bedrooms - 0, Ping - 7, Shower only, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Four Seasons Urban King Room Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square meters - 29.8, Shower only, Day bed, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Family Twin Room Room Size: m² 2 Queen Bed and Large Twin Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Shower only, Day bed, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room Room Size: 258 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square meters - 23.1, Square feet - 258, Private bathroom, Number of bedrooms - 0, Ping - 7, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2