Is this Downtown Phoenix hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Phoenix hotel have a swimming pool?

Yes, this Downtown Phoenix hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Phoenix hotel?

Best-rates for the Downtown Phoenix hotel starts from $89 per night with includes Internet, Air Conditioner, Transportation/Shuttle, Fireplace/Heating, Toiletries, Guest Services, Parking, TV, Breakfast, Child Friendly, Laundry, Pool, Designated Smoking Area, Accessibility, Bedding/Linens, Wellness Facilities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Phoenix hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Phoenix hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Phoenix hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Phoenix hotel?

Based on the information reported by the owner or manager, the Downtown Phoenix hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Phoenix hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western Phoenix Airport | Hotel in Phoenix

8.4 (1644 Reviews) | 1 Bathroom

Downtown Phoenix Hotel | SureStay Hotel by Best Western Phoenix Airport

Hotel in Downtown Phoenix, Phoenix

Hotel with free parking, 6-minute walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Accessibility

Transportation/Shuttle

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Hair dryer

Towels

Shampoo

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Bed sheets

Heating

Phone

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Access via exterior corridors

Connecting rooms available

Free local calls

Breakfast

Free continental breakfast available daily 6:00 AM–9:00 AM

Refrigerator

Coffee/tea maker

Microwave

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Limited onsite parking

Secured extended parking on site (USD 15 per day)

Airport shuttle at scheduled times

Free 24-hour roundtrip airport shuttle

RV/bus/truck parking on site

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible public washroom

Assistive listening devices available

Wheelchair-accessible path of travel

This property does not have elevators

Pool hoist on site

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible van parking

Wheelchair-accessible pool

Activities

Outdoor pool

Entertainment

50-inch LCD TV

Digital channels

Premium channels

General

Vending machine

English

TV in lobby

Designated smoking areas (fines apply)

Guest Services

Outdoor pool

Free cribs/infant beds

Microwave

Rollaway/extra beds (surcharge)

Laundry facilities

Refrigerator

Daily housekeeping

24-hour front desk

Laundry facilities

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: usd 30.00 early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!

Payment Policy

Secured extended parking fee: usd 15 per day early check-in fee: usd 30.00 (subject to availability) a late check-out fee will be charged rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in safety features at this property include a carbon monoxide detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Rafael

Jan 15, 2026 09:08:32 AM

Review Score: 6

Summary: Clean room, polite staff, but quite loud.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Free wired internet, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free wired internet