Is this The Five Residences Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Five Residences Hanoi have a swimming pool?

Yes, this The Five Residences Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Five Residences Hanoi?

Best-rates for the The Five Residences Hanoi starts from $204 per night with includes Bar, Spa, Restaurant, Business Services, Child Friendly, Air Conditioner, Parking, Security/Safety, Bedding/Linens, Toiletries, Guest Services, Breakfast, Laundry, Wheelchair Accessible, Accessibility, Wellness Facilities, Internet, Kitchen, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Five Residences Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Five Residences Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Five Residences Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Five Residences Hanoi?

Based on the information reported by the owner or manager, the The Five Residences Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Five Residences Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Five Residences Hanoi | Hotel in Hanoi

| 9.2 (54 Reviews) | 1 Bathroom

Ba Dinh Hotel | The Five Residences Hanoi

Hotel in Ba Dinh, Hanoi

Luxury hotel with 2 indoor swimming pools connected to a shopping center in Hanoi
This hotel features 2 indoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
The Five Residences Hanoi offers 116 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Soap

Toothbrush and toothpaste

Towels

Hydromassage showerhead

Shampoo

Designer toiletries

Bidet

Separate bathtub and shower

Bedroom

Bed sheets

Air conditioning

Premium bedding

Pillow menu

Pillow-top mattress

Safe

Slippers

Desk

Laptop-friendly workspace

Individually furnished

Desk chair

Separate sitting area

Phone

Restaurant dining guide

Free local calls

Breakfast

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

Free buffet breakfast available daily 6:00 AM–10:00 AM

Stovetop

Rice cooker

Local meal delivery service

Kitchen

Dining room

Refrigerator

Microwave

Free bottled water

Dining table

Paper towels

Oven

Cookware/dishes/utensils

Parking

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Free valet parking on site

Accessibility

Tile flooring in room

Wheelchair-accessible van parking

Elevator door width (inches): 55

Wheelchair-accessible public washroom

Visual fire alarm

Wheelchair-accessible lounge

Area rugs in room

Wheelchair-accessible registration desk height (inches): 50

Accessible airport shuttle

Hardwood flooring in room

In-room accessibility

1 on-site accessible parking spaces

Valet for wheelchair-equipped vehicle

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair accessible (may have limitations)

Elevator

Well-lit path to entrance

Hospital bed available

Stair-free path to entrance

Smooth flooring in room

Wheelchair-accessible spa

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Accessible shuttle

Activities

Theme parks

Bike parking

Children's pool

Shopping mall

Full-service spa

Fitness center

Electric bike charging stations

Sauna

2 indoor pools

Steam room

Entertainment

Cable channels

Premium channels

57-inch Smart TV

General

Meeting rooms - 2

Conference center (2174 square feet of space)

Coworking space

Banquet hall

Elevator

Lockers available

English

Vietnamese

Couples dining

Designated smoking areas (fines apply)

Guest Services

Children's pool

Kitchen

Refrigerator

Microwave

Separate dining area

Dining table

2 indoor pools

Tour/ticket assistance

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Spa

Body scrubs

Massages

Facials

Spa open daily

Manicures and pedicures

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 800000.0 per day. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 1000000.00 per vehicle (one-way, maximum occupancy 6) airport shuttle fee per child: vnd 1000000.00 (one-way) rollaway bed fee: vnd 800000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Julie

Nov 23, 2025 01:30:00 PM

Review Score: 6

Summary: The staff

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 80, Ping - 24, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Ping - 18, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Three Bedroom Executive Room Size: 1238 square feet m² 3 King Bed and Queen Beds	General Rollaway/extra beds (surcharge), Square feet - 1238, Number of bedrooms - 3, Square meters - 115, Ping - 35, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, City view, Bed count minimum 3
Two Bedroom Superior Room Size: 700 square feet m² 2 King Bed and Queen Bed	General Square meters - 65, Square feet - 700, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Extra bed count 1, Number of living rooms 1, Ping - 20, Bed count minimum 2, City view, Bed count maximum 2
Grand Premier Room Room Size: 1033 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 96, Square feet - 1033, Number of bedrooms - 0, Ping - 29, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Two Bedroom Premier Room Size: 1410 square feet m² 2 King Bed and Queen Bed	General Square meters - 131, Rollaway/extra beds (surcharge), Square feet - 1410, Number of bedrooms - 2, Ping - 40, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Two Bedroom Executive Room Size: 1184 square feet m² 2 King Bed and Queen Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 33, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Square meters - 110, Square feet - 1184, Bed count maximum 2
Two Bedroom Deluxe Room Size: 969 square feet m² 2 King Bed and Queen Bed	General Rollaway/extra beds (surcharge), Square feet - 969, Ping - 27, Number of bedrooms - 2, Square meters - 90, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2
Three Bedroom Premier Room Size: 1399 square feet m² 3 King Bed and Queen Beds	General Square meters - 130, Rollaway/extra beds (surcharge), Square feet - 1399, Ping - 39, Number of bedrooms - 3, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, City view, Bed count minimum 3