Is this The Ritz-Carlton, Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Guangzhou?

Check-in time for The Ritz-Carlton, Guangzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Guangzhou have a swimming pool?

Yes, this The Ritz-Carlton, Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Guangzhou?

Best-rates for the The Ritz-Carlton, Guangzhou starts from $234 per night with includes Child Friendly, Internet, View, Balcony/Terrace, Accessibility, Guest Services, Parking, Business Services, Spa, Entertainment, Bar, Wellness Facilities, Breakfast, Pool, Laundry, Air Conditioner, Security/Safety, EV Charge Station, Sports/Activities, Fireplace/Heating, Restaurant, Designated Smoking Area, Wheelchair Accessible, Oceanfront, Transportation/Shuttle, Ocean View, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Guangzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Guangzhou | Hotel in Guangzhou

| 9.0 (581 Reviews) | 17 Bathrooms 34 Guests

Zhujiang New Town Hotel | The Ritz-Carlton, Guangzhou

Hotel in Zhujiang New Town, Guangzhou

Rising up in the heart of Pearl River New City area of Tianhe District, the Ritz-Carlton, Guangzhou, is a luxury destination in the Southern China hub. Located along Pearl River, it is just 0.6 mi from Zhujiang New Town Metro Station and a 5-minute walk from Guangzhou Opera House. The hotel offers an outdoor heated pool, 5 dining options and a spa and fitness center. The Ritz-Carlton, Guangzhou is a 10-minute walk from Friendship Shopping Mall or Xingsheng Road Bar Street and a 10-minute drive from Guangzhou East Railway Station. It is a 15-minute drive from Taikoo Hui Square and Pazhou Complex. It is approximately 28 mi, or a 40-minute drive, from Baiyun International Airport. The luxurious rooms at The Ritz-Carlton are all above the 20th floor with city or Pearl River views. Each are elegantly decorated with a flat-screen TV, DVD player and marble bathrooms. The Ritz-Carlton Spa features a wide range of massage therapies, a spa bath and a beauty salon. The Club Lounge, combining contemporary elegance and minimalist comfort, is available for extra indulgence. Guests can visit the 24-hour fitness center for personal training sessions or yoga classes. The hotel’s 5 main restaurants and bars serve a variety of Cantonese and Western dishes. The signature Cantonese restaurant, Lai Heen, received one Michelin star in 2019. Live music and drinks are available at The Churchill Bar and Pearl Lounge. Extensive catering and meeting facilities span over 3,300 square yards, including a large pillar-less Grand Ballroom that measures 1,209 square yards.

The Ritz-Carlton, Guangzhou is located in Guangzhou.

This 341 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Pool, Laundry, and several others. This is a 5 star rated property and has over 581 reviews with the average score of 9 . Coming to Guangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 341 Bedrooms Hotel if you want to learn more about this place in Guangzhou. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Guangzhou in Guangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Guangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Kid-friendly buffet

Restaurant

Wine/Champagne

Kids' meals

Parking

Private Parking

Electric vehicle charging station

Parking garage

Parking on site

Parking

Free parking

Activities

Turkish/Steam Bath

Facial treatments

Beauty services

Live music/Performance

Hair coloring

Spa facilities

Locker rooms

Fitness classes

Sauna

Hairstyling

Body treatments

Haircut

Spa lounge/Relaxation area

Happy hour

Yoga classes

Personal trainer

Massage chair

Pool table

Hot tub/Jacuzzi

Fitness

Fitness center

Massage

Public Bath

Hair treatments

Spa/Wellness packages

Steam room

Light therapy

General

Safe

Smoke-free property

Designated smoking area

Family rooms

Non-smoking rooms

Facilities for disabled guests

Air conditioning

Heating

Elevator

Soundproof rooms

Guest Services

Laundry

Express check-in/out

Meeting/Banquet facilities

Packed lunches

Car rental

Room service

Lockers

Baggage storage

Business center

Currency exchange

Fax/Photocopying

Tour desk

Dry cleaning

24-hour front desk

Concierge

ATM on site

Daily housekeeping

Suit press

Hair/Beauty salon

Private check-in/out

Ironing service

Internet

Internet

Outdoors

Sun deck

Outdoor pool (year-round)

Garden

Outdoor pool

Security/Safety

24-hour security

Fire extinguishers

CCTV outside property

Smoke alarms

CCTV in common areas

Key card access

Security alarm

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Physical distancing rules followed

Spa

Beach chairs/Loungers

Heated pool

Shallow end

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.64

Location:

9.44

Staff:

9.43

Facilities:

9.21

Comfort:

9.43

Cleanliness:

9.39

Andrey

Jan 8, 2026 08:00:00 AM

Review Score: 10

Russia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Club City View King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Canton Tower River View Room Room Type: Twin/Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club City View Suite Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Deluxe King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator
Carlton City View Suite Room Type: Suite Room Size: 130 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Outdoors Balcony Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Canton Tower River View Carlton Suite Room Type: Suite Room Size: 130 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Outdoors Balcony Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Canton Tower River View Suite Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Deluxe City View Suite Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator
Premium City View King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator
Premium City View Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator
Opera River View King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator
Canton Tower River View King Room Room Type: Twin/Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator
Deluxe Twin Room Room Type: Double Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator
Club City View Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Executive lounge access, Wake-up service Kitchen Wine glasses, Electric kettle View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Exclusive services Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Opera River View Twin Room Room Type: Double Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Wine glasses, Electric kettle View Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator
Canton Tower River View Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator
Deluxe River View Suite Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Bottle of water Bathroom Toilet, Towels, Shower, Bathtub, Bathtub or shower, Bathrobe, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo, Conditioner General Carpeted, Safe, Key card access, Trash cans, Air conditioning, Heating, Hardwood or parquet floors Media & Technology Telephone, Flat-screen TV, Satellite channels, Cable channels Living Area Desk, Sitting area, Sofa Bedroom Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Alarm clock Services Wake-up service Kitchen Coffee machine, Wine glasses, Electric kettle View River view, Landmark view Accessibility Upper floors accessible by elevator, Accessible by elevator