Is this Hemel Hempstead hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hemel Hempstead hotel have a swimming pool?

No, this Hemel Hempstead hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hemel Hempstead hotel?

Best-rates for the Hemel Hempstead hotel starts from $95 per night with includes Barbecue/Outdoor Cooking, Laundry, Toiletries, Breakfast, Child Friendly, Kitchen, Parking, Security/Safety, Business Services, Guest Services, Entertainment, Internet, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hemel Hempstead hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hemel Hempstead hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hemel Hempstead hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hemel Hempstead hotel?

Based on the information reported by the owner or manager, the Hemel Hempstead hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hemel Hempstead hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Watermill Hotel, Sure Hotel Collection by Best Western | Hotel in Hemel Hempstead

| 7.0 (359 Reviews) | 1 Bathroom

Hemel Hempstead Hotel | The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel in Hemel Hempstead

Riverwalk hotel in Hemel Hempstead with free parking
This smoke-free hotel features a business center, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and wedding services.
Change of towels is available on request.
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottled water and hair dryers. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and portable fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Free toiletries

Toilet paper

Towels

Soap

Bedroom

Heating

Bed sheets

Rollaway/extra beds (surcharge)

Portable fan

Desk chair

Laptop-friendly workspace

Desk

Connecting rooms available

Iron/ironing board (on request)

Phone

Free local calls

Breakfast

Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 12.95 for adults and GBP 6.95 for children

Electric kettle

Free bottled water

Free tea bags/instant coffee

Parking

Free self parking on site

Accessibility

No elevator (single level property)

Assistive listening devices available

3 stairs to reach property

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Upper floors accessible by stairs only

Thin carpet in room

Activities

Hiking/biking trails

Theme parks

General

Conference space

Meeting rooms - 7

Business center

ATM/banking services

Front-desk safe

English

Smoke-free property

TV in lobby

Guest Services

Travel crib

Laundry facilities

Rollaway/extra beds (surcharge)

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

Front desk (limited hours)

Daily housekeeping

Laundry facilities

Wedding services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Garden

Terrace

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 15.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately gbp 12.95 for adults and gbp 6.95 for children early check-in is available for a fee (subject to availability) rollaway bed fee: gbp 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Mike

Jan 22, 2026 07:11:47 PM

Review Score: 6

Summary: I stayed here prior in April of last year and enjoyed a fantastic stay. This stay was quite different. I was given a room in the main building as opposed to the chalet I had last time. When booking in, I was told I had no breakfast included when I was sure I had booked it. The room was good but very hot. In attempting to turn the heating off, the radiator continued to pump out heat and turned the room into a sauna I had not asked for. I informed the front desk and they looked into it while I went for a walk. All attempts to rectify it were in vain so I was able to switch rooms to the same room on the floor above. I retrieved the email confirming I had breakfast included and she put this on their system. Breakfast was just as good as last time and parking was really good too. It was less of a positive experience as my first visit but I have to commend the lady who dealt with my situation as she was really helpful and went out of her way to sort everything out.

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Room Arrangement

Room Info	Facilities
Standard Room, 2 Twin Beds, Non Smoking Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Digital TV service, Number of bedrooms - 0, Shower/tub combination, Square feet - 323, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Standard Room, 1 Double Bed, Non Smoking Room Size: 320 square feet m² 1 Double Bed	General Ping - 9, Digital TV service, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 120, Shower/tub combination, Wheelchair accessible, Extra bed count 1, Square feet - 320, Flat-panel TV, Roll-in shower width (centimeters) - 120, Square meters - 30, Doorway wheelchair width (inches) - 47, Roll-in shower width (inches) - 47, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Family Room, Multiple Beds, Non Smoking Room Size: 427 square feet m² 2 Double Bed and Twin Bed	General Square meters - 40, Digital TV service, Square feet - 427, Shower/tub combination, Ping - 12, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Superior Room, 1 King Bed, Non Smoking Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Extra bed count 1, Flat-panel TV, Square feet - 391, Rainfall showerhead, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1