Is this Downtown resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown resort have a swimming pool?

Yes, this Downtown resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown resort?

Best-rates for the Downtown resort starts from $653 per night with includes Air Conditioner, Ocean View, Wellness Facilities, Entertainment, Internet, Kitchen, Sports/Activities, Bedding/Linens, Spa, Bar, Guest Services, Laundry, View, Accessibility, Business Services, Restaurant, Toiletries, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown resort?

Based on the information reported by the owner or manager, the Downtown resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only | Resort in Playa del Carmen

| 9.4 (202 Reviews) | 1 Bathroom

Downtown Resort | Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Resort in Downtown, Playa del Carmen

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Change of towels is available on request.
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 314 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Shampoo

Towels

Toilet paper

Bathrobes

Soap

Private bathroom

Bedroom

Bed sheets

Blackout drapes/curtains

Air conditioning (climate-controlled)

Ceiling fan

Iron/ironing board

LED light bulbs

Energy-saving switches

Laptop-friendly workspace

Slippers

Laptop-compatible safe

Connecting rooms available

Turndown service

Phone

Water-efficient showers only

Breakfast

6 restaurants and 1 coffee shop/cafe

6 bars/lounges and 1 poolside bar

24-hour room service

Coffee/tea maker

Free minibar

Electric kettle

Free bottled water

Parking

Free secured, covered valet parking on site

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible public washroom

Elevator door width (inches): 39

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Wheelchair-accessible spa

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Front entrance ramp

Activities

Ecotours

Swimming

Golfing

Theme parks

Billiards/pool table

Kayaking

4 outdoor pools

24-hour fitness center

Lifeguards on site

Full-service spa

Air hockey

Nightclub

Evening entertainment

Entertainment

Cable channels

47-inch flat-screen TV

General

Meeting rooms - 14

Banquet hall

Elevator

Ballroom

ATM/banking services

Front-desk safe

Spanish

French

English

Portuguese

Beach towels

No plastic coffee stirrers

Romance packages available

Couples dining

Games

Rooftop garden

Books

Vegan dining options

Smoke-free property

Vegetarian dining options

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Guest Services

Snack bar/deli

Laundry facilities

4 outdoor pools

Wedding services

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Turndown service

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Beach umbrellas

Outdoor entertainment area

Pool cabanas (surcharge)

Lifeguards on site

Pool sun loungers

Pool umbrellas

Beachfront location

Outdoor furniture

Balcony

Spa

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon

Child Policy

Children 17 and younger are not allowed at this property. all guests older than 17 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

A late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts mxn currency only for all onsite payments, including incidentals. this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Emma

Jan 1, 2026 02:11:13 AM

Review Score: 6

Summary: Great rooms, hotel is still amazing in terms of layout, pools / beach access etc. Unfortunately the change in ownership and move to all inclusive has made this hotel less desirable. There is no app / booking system in place to support any of the restaurants, every single night there was up to a 90 minute wait to get dinner at the hotel. We gave up half way through the trip and left the hotel for food. Drinks are poor and watered down, breakfast has declined since the change too. The property and service is still incredible but the food and beverages offered all inclusive completely let it down.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (The Horizon) Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed, Garden View (Plunge) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, Accessible Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 1 King Bed (Swim Up) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Swim-up room access (shared pool), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Queen Beds (Ocean Front) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
Premium Room (Swim Up) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Swim-up room access (shared pool), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite (The Elixir Plunge Pool) Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed (Ocean Front) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Queen Beds, Partial Ocean View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Partial Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Partial ocean view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Dining table, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 2 Queen Beds, Garden View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Premium Room, 2 Queen Beds, Garden View (Plunge) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite (The Devossion) Room Size: m² 1 King Bed	General Number of living rooms 0, Dining table, Separate bathtub and shower, Number of bedrooms - 1, Separate sitting area, Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Separate dining area
Premium Room, 2 Queen Beds, Ocean View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2