Is this Zona Hotelera Norte resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera Norte resort have a swimming pool?

Yes, this Zona Hotelera Norte resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera Norte resort?

Best-rates for the Zona Hotelera Norte resort starts from $191 per night with includes Air Conditioner, View, Security/Safety, Internet, Laundry, Parking, Pool, TV, Balcony/Terrace, Guest Services, Child Friendly, Restaurant, Bar, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Spa, Entertainment, Ocean View, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera Norte resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera Norte resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera Norte resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera Norte resort?

Based on the information reported by the owner or manager, the Zona Hotelera Norte resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera Norte resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Cozumeleño Beach Resort - All Inclusive | Resort in Cozumel

| 7.0 (1270 Reviews) | 1 Bathroom

Zona Hotelera Norte Resort | El Cozumeleño Beach Resort - All Inclusive

Resort in Zona Hotelera Norte, Cozumel

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Air conditioning

Bed sheets

Connecting rooms available

Iron/ironing board (on request)

Individually furnished

Laptop-friendly workspace

Restaurant dining guide

Access via exterior corridors

Individually decorated

Safe

Breakfast

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Free daily reception

Hosted evening meal available daily for a fee of USD 0

Parking

Free uncovered self parking on site

Wheelchair-accessible parking available

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Golfing

Fishing

Boat tours

Motor boating

Swimming

Windsurfing

Marina

Scuba diving

Canoeing

Billiards/pool table

Arcade/game room

Children's pool

Tennis

Kayaking

Table tennis

Snorkeling

Evening entertainment

Mini golf

Outdoor tennis court

Boating

Health club

5 outdoor pools

Motorized watercraft

Foosball table

Full-service spa

Indoor pool

Entertainment

32-inch flat-screen TV

Digital channels

General

Meeting rooms - 4

Conference center (5381 square feet of space)

24-hour business center

Elevator

Gift shop/newsstand

Reception hall

Water dispenser

Banquet hall

Spanish

English

French

Books

Romance packages available

Beach towels

TV in lobby

Games

Smoke-free property

Guest Services

Arcade/game room

Snack bar/deli

Children's pool

Indoor pool

5 outdoor pools

Children's games

Laundry facilities

Mini golf

Beach toys

Free children's club

Concierge services

Golf privileges (optional)

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Water sports equipment

Laundry facilities

Wedding services

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Free beach cabanas

Terrace

Beach loungers

Furnished balcony or patio

Spa

Massage - sports

Massage - hot stone

Manicures and pedicures

Body treatments

2 treatment rooms

Aromatherapy

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: usd 40 early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am late check-out fee: usd 60 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding.

Payment Policy

Early check-in fee: usd 40 (subject to availability) late check-out fee: usd 60 (subject to availability) hosted evening meal: usd 0 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alejandra

Dec 29, 2025 11:50:37 PM

Review Score: 10

Summary: We loved the view and the service. The food was really nice and everyone was willing to help us have a great experience. The part of the maintenance is true the hotel is not new but it is clean and the service, view, beach, food, etc compensate it. The chef was always supervising the restaurant so you could always ask directly to him and he was really accesible.

See All Reviews

Room Arrangement

Room Info	Facilities
Garden View Room Size: 517 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Partial ocean view, Square meters - 48, Wheelchair accessible, Extra bed count 1, Rollaway/extra beds (free), Ping - 15, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 2
Premium Sky Top Room Room Size: 517 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Square feet - 517, Minibar, Number of bedrooms - 1, Coffee/tea maker, Sofa bed, Square meters - 48, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 15, IndRm-RenoRecent-Year 2018, Bed count minimum 1, Ocean view, Bed count maximum 2
Sky Ocean View Room Size: 517 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Square feet - 517, Ping - 15, Number of bedrooms - 1, Square meters - 48, Bed count minimum 1, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Balcony Ocean View Guarantee Room Size: 517 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Square feet - 517, Number of bedrooms - 0, Ping - 15, Square meters - 48, Bed count minimum 1, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Balcony Athletic Ocean View Guarantee Room Size: 517 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Square feet - 517, Number of bedrooms - 0, Square meters - 48, Extra bed count 1, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 15, Free bottled water, Bed count minimum 1, Ocean view, Bed count maximum 2