Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret resort?

Check-in time for Xcaret resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $289 per night with includes Oceanfront, Sports/Activities, Wellness Facilities, Entertainment, Parking, TV, View, Wheelchair Accessible, Child Friendly, Laundry, Private Beach, Restaurant, Transportation/Shuttle, Security/Safety, Guest Services, Pool, Ocean View, Balcony/Terrace, Accessibility, Internet, Air Conditioner, Designated Smoking Area, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Occidental at Xcaret Destination - All Inclusive | Resort in Playa del Carmen

| 8.2 (1375 Reviews) | 5 Bathrooms 20 Guests

Xcaret Resort | Occidental at Xcaret Destination - All Inclusive

Resort in Xcaret, Playa del Carmen

Located 45 minutes drive from Cancun and 10 minute drive from Playa del Carmen, Occidental at Xcaret Destination is moments from the stunning Xcaret Park, this all-inclusive resort offers a variety of activities and facilities that the entire family can enjoy. Guests at the Occidental at Xcaret Destination can participate in a number of on-site activities, including supervised children's programs and snorkeling lessons. The resort also features 7 swimming pools, spa services and a nightclub. The acommodation also features 11 restaurants and 10 bars including the disco. This magnificent resort features the Occidental Unlimited Xcaret Xperience (UXX) package specially designed for its guests. These packages offers unlimited access to the Xcaret park during the stay ($). Guests who purchase the UXX package directly from reception upon arrival will be able to enjoy more than 40 exhibits and attractions at the famous Xcaret eco-archaeological park. D'Oriental, La Hacienda, Steak House, El Pescador and Los Olivos restaurants require prior reservation, are subject to availability, and restrictions apply.

Occidental at Xcaret Destination - All Inclusive is located in Playa del Carmen.

This 589 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Spa, Bar, and several others. This is a 5 star rated property and has over 1375 reviews with the average score of 8.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 589 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Occidental at Xcaret Destination - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental at Xcaret Destination - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Snack bar

Fruit

Restaurant

Wine/Champagne

Special diet meals (on request)

Parking

Private Parking

Parking

Free parking

Parking on site

Accessible parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Bingo

Darts

Entertainment staff

Spa facilities

Kids' club

Mini golf

Fitness

Ping-pong

Evening entertainment

Private beach area

Sauna

Live music/Performance

Tennis court

Tennis equipment

Playground

Game room

Pool table

Massage

Archery

Locker rooms

Couples' massage

Nightclub/DJ

Full-body massage

Fitness center

Themed dinners

Snorkeling

Neck massage

Water park

Beachfront

Beach

Spa lounge/Relaxation area

Spa/Wellness packages

Entertainment

Board games/Puzzles

Outdoor play equipment for kids

Indoor play area

General

Convenience store on site

Designated smoking area

Non-smoking rooms

Air conditioning

Family rooms

Facilities for disabled guests

Elevator

Safe

Guest Services

Concierge

ATM on site

Lockers

Room service

24-hour front desk

Hair/Beauty salon

Airport shuttle (additional charge)

Currency exchange

Daily housekeeping

Tour desk

Car rental

Baggage storage

Babysitting/Child services

Airport shuttle

Shared lounge/TV area

Laundry

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Outdoor furniture

Outdoor pool (year-round)

Terrace

Garden

Outdoor pool

Security/Safety

Key card access

24-hour security

Security alarm

Fire extinguishers

Smoke alarms

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Access to healthcare professionals

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Contactless check-in/out

All plates, cutlery, glasses, and other tableware sanitized

Spa

Beach chairs/Loungers

Swimming pool

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, please note long pants are obligatory at all specialty restaurants. shorts, sleeveless shirts and beach sandals are not allowed, the bars and restaurants serve both national and international drinks. if you would like a particular brand, it might be available at an extra charge, 24 hour all inclusive, please note that children from 0 to 1 years old can stay for free. , the name on the credit card used for the booking should correspond to the guest staying at the property.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 008-007-000041/2025

Reviews

Value for money:

8.06

Location:

8.93

Staff:

8.46

Facilities:

8.36

Comfort:

8.63

Cleanliness:

8.56

Paul

Jan 27, 2026 08:00:00 AM

Review Score: 8

Ireland

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location in close proximity to xcaret park and the wildlife

Negative: It was hard to get pesos in low denominations

Summary: Comfortable the beds were great,fun filled adventure full of wildlife and discovery, great lagoon and beach area, the fo

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Type: Double Room Size: 32 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Body soap, Hairdryer, Towels General Key card access, Smoke Alarm, Safe, Tile/Marble floor, Ironing facilities, Air conditioning, Trash cans, Fan, Iron, Key access Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Coffee machine Outdoors Outdoor furniture Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Shallow end
Deluxe Concierge Room Type: Double Room Size: 32 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Wine/Champagne, Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Smoke Alarm, Safe, Tile/Marble floor, Ironing facilities, Air conditioning, Trash cans, Fan, Iron, Key access Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Coffee machine Outdoors Outdoor furniture Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Shallow end
Junior Suite Room Type: Suite Room Size: 47 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Smoke Alarm, Safe, Tile/Marble floor, Ironing facilities, Air conditioning, Trash cans, Fan, Iron, Key access Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Coffee machine Outdoors Outdoor furniture Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Drying rack for clothing, Sofa bed, Non-feather pillow, Socket near the bed Pool and Spa Shallow end
Royal Level Suite Room Type: Suite Room Size: 90 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Spa tub, Toilet, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Smoke Alarm, Safe, Tile/Marble floor, Ironing facilities, Air conditioning, Trash cans, Fan, Iron, Key access Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Dining area, Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Dining table, Coffee machine Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Shallow end Exclusive services Concierge services
Royal Level Luxury Room Type: Double Room Size: 40 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Bathrobe, Toilet paper, Private bathroom, Shampoo, Conditioner, Toilet, Bathtub, Shower, Body soap, Hairdryer, Towels, Slippers General Key card access, Smoke Alarm, Safe, Tile/Marble floor, Ironing facilities, Air conditioning, Trash cans, Fan, Iron, Key access Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Coffee machine Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator Room Amenities Clothes rack, Non-feather pillow, Drying rack for clothing, Socket near the bed Pool and Spa Shallow end Exclusive services Concierge services