Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $160 per night with includes View, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Spa, Restaurant, Guest Services, Parking, Laundry, Child Friendly, Hot Tub, Internet, Sports/Activities, EV Charge Station, Entertainment, Private Pool, Pool, Accessibility, Security/Safety, Business Services, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Hangzhou Wetland Park Resort | Hotel in Hangzhou

| 8.8 (79 Reviews) | 13 Bathrooms 40 Guests

Xihu Hotel | Sheraton Grand Hangzhou Wetland Park Resort

Hotel in Xihu, Hangzhou

Sheraton Grand Hangzhou Wetland Park Resort is located next to Xixi National Wetland Park and 3.1 mi from the West Lake and Lingyin Temple. The resort combines traditional Chinese architecture alongside sleek and tasteful furnishing in soothing natural colors, offering landscape views of the signature gardens of Hangzhou. Each room also features a spacious balcony providing panoramic views of Xixi Wetland. Air-conditioned guest rooms feature spacious interiors with modern furnishings. Each is equipped with an iPod dock, a personal safe and a flat-screen TV with cable channels. The property offers an indoor pool, a fitness center and spa facilities. Guests can work out at the aerobics room or enjoy a spa treatment on site. There is abudant event space on site. Free parking on site and free WiFi throughout the property are provided. Feast Restaurant features all-day dining options, and serves a variety of Asian and international dishes. Hangzhou and Cantonese delights can be found at Yue Restaurant. Satine provides a refined French dining experience to the guests. Sheraton Grand Hangzhou Wetland Park Resort is 3.1 mi from Hangzhou City Train Station, 11 mi from Hangzhou East Station and 25 mi from Hangzhou Xiaoshan International Airport.

Sheraton Grand Hangzhou Wetland Park Resort is located in Hangzhou.

This 323 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Air Conditioner, Pool, and several others. This is a 5 star rated property and has over 79 reviews with the average score of 8.8 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 323 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Hangzhou Wetland Park Resort in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Hangzhou Wetland Park Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Kids' meals

Restaurant

Fruit

Kid-friendly buffet

Parking

Free parking

Electric vehicle charging station

Private Parking

Parking on site

Parking

Accessibility

Wheelchair accessible

Activities

Spa/Wellness packages

Sauna

Walking tours

Cycling

Kids' club

Massage

Fitness classes

Hot tub/Jacuzzi

Spa lounge/Relaxation area

Indoor pool

Steam room

Spa facilities

Personal trainer

Indoor pool (year-round)

Locker rooms

Fitness center

Hiking

Fitness

Badminton equipment

Bike tours

Live music/Performance

Entertainment

Indoor play area

General

Smoke-free property

Family rooms

Facilities for disabled guests

Safe

Elevator

Air conditioning

Non-smoking rooms

Guest Services

Baggage storage

24-hour front desk

Laundry

Concierge

Room service

ATM on site

Express check-in/out

Dry cleaning

Daily housekeeping

Vending machine (snacks)

Meeting/Banquet facilities

Business center

Ironing service

Vending machine (drinks)

Currency exchange

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Terrace

Garden

Security/Safety

Key card access

CCTV outside property

Smoke alarms

CCTV in common areas

24-hour security

Fire extinguishers

Security alarm

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Mobile app for room service

Physical distancing rules followed

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.68

Location:

8.54

Staff:

8.54

Facilities:

9.01

Comfort:

9.25

Cleanliness:

9.17

Xiao

May 16, 2025 07:00:00 AM

Review Score: 10

Singapore

Reviewer Type: Couple

Travel Purpose: leisure

Positive: very good location, extremely clean, friendly staff

Negative: Nothing , all good

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room, Guest room, 1 King Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Deluxe Twin Room, Guest room, 2 Double Bed(s) Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Club King Room, Concierge level, Guest room, 1 King Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Fruit Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Twin Room, Concierge level, Guest room Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Fruit Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Deluxe Suite, Concierge lounge access, 1 Bedroom Suite Room Type: Double Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Fruit Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Electric kettle, Refrigerator, Coffee machine, Cleaning products, Wine glasses Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Suite, Concierge lounge access, Suite, 1 King Room Type: Double Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Fruit Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Electric kettle, Refrigerator, Coffee machine, Cleaning products, Wine glasses Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Family Suite, Concierge lounge access, Suite Room Type: Double Room Size: 95 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water, Fruit Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Electric kettle, Refrigerator, Coffee machine, Cleaning products, Wine glasses Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Sofa bed Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Superior King Room with Balcony Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Superior Twin Room, Guest room, 2 double Bed(s) Room Type: Double Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
King Room with Balcony - Kids Fun Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Double Room with Two Double Beds and Balcony - Kids Fun Room Type: Twin Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Glamping King Room with Balcony Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Patio, Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow
Glamping Double Room with Balcony Room Type: Twin Room Size: 45 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper General Trash cans, Key card access, Ironing facilities, Safe, Carpeted, Air conditioning, Lockers, Iron, Smoke Alarm Media & Technology Satellite channels, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Patio, Balcony Kitchen Refrigerator, Cleaning products, Electric kettle Living Area Sofa, Desk, Sitting area View Garden view, Inner courtyard view, View Bedroom Childrens' cribs, Alarm clock, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack, Feather pillow