Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $541 per night with includes View, Wheelchair Accessible, Laundry, Bar, Child Friendly, Designated Smoking Area, Oceanfront, Wellness Facilities, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Fireplace/Heating, Breakfast, Air Conditioner, Parking, Private Pool, Internet, Security/Safety, Business Services, Restaurant, Guest Services, Pool, Ocean View, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Silk Lakehouse, Shangri-La Hangzhou | Hotel in Hangzhou

| 10.0 (2 Reviews) | 10 Bathrooms 37 Guests

Xihu Hotel | The Silk Lakehouse, Shangri-La Hangzhou

Hotel in Xihu, Hangzhou

Located in Hangzhou, 2.8 miles from Lingyin Temple, The Silk Lakehouse, Shangri-La Hangzhou provides accommodations with free bikes, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel has a terrace and an indoor pool. Guest rooms at the hotel come with air conditioning, a seating area, a TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The Silk Lakehouse, Shangri-La Hangzhou has certain rooms with lake views, and each room is equipped with an electric tea pot. All rooms in the accommodation are equipped with a coffee machine and an iPad. Guests at The Silk Lakehouse, Shangri-La Hangzhou can enjoy a buffet breakfast. The area is popular for hiking, and car rental is available at the hotel. Wushan Square is 3.5 miles from The Silk Lakehouse, Shangri-La Hangzhou, while Xixi Wetland is 5.4 miles away. Hangzhou Xiaoshan International Airport is 19 miles from the property.

The Silk Lakehouse, Shangri-La Hangzhou is located in Hangzhou.

This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Laundry, and several others. This is a 5 star rated property and has over 2 reviews with the average score of 10 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This The Silk Lakehouse, Shangri-La Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Silk Lakehouse, Shangri-La Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Snack bar

Kids' meals

Breakfast in the room

Parking

Parking on site

Free parking

Private Parking

Parking garage

Parking

Accessibility

Wheelchair accessible

Activities

Fitness center

Fitness

Locker rooms

Indoor pool

Yoga classes

Tour or class about local culture

Hiking

Fitness classes

Bike tours

Indoor pool (year-round)

General

Breakfast

Guest Services

Baggage storage

Room service

Tour desk

Dry cleaning

Laundry

Concierge

Daily housekeeping

Ironing service

Express check-in/out

Meeting/Banquet facilities

24-hour front desk

Fax/Photocopying

Private check-in/out

Car rental

Currency exchange

Lockers

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Terrace

Garden

Sun deck

Security/Safety

Security alarm

Fire extinguishers

24-hour security

CCTV in common areas

Smoke alarms

Key card access

CCTV outside property

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Spa

Swimming pool

Pool with view

Beach chairs/Loungers

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Ellis

Oct 13, 2025 07:00:00 AM

Review Score: 10

Malaysia

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Love everything about this hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room, Garden View Room Type: Double Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Sofa bed, Clothes rack Cleanliness & disinfection Hand sanitizer
West Lake Suite Room Type: Twin Room Size: 85 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Guest bathroom, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Lake view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Sofa bed, Clothes rack Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Premier Room, Lakeview Room Type: Double Room Size: 58 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Lake view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Sofa bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Garden View King Room Type: Double Room Size: 42 m² 1 Full bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Garden View Twin Room Type: Double Room Size: 47 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Romance Room, Garden View Room Type: Double Room Size: 57 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Romance Room, Lakeview Room Type: Double Room Size: 57 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Lake view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Serenity Suite, Lakeview Room Type: Suite Room Size: 68 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Guest bathroom, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Lake view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Sofa bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Serenity Suite, Garden View Room Type: Suite Room Size: 68 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Guest bathroom, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Sofa bed, Clothes rack Cleanliness & disinfection Hand sanitizer
Lakeview Room Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Minibar, Fruit, Bottle of water, Tea/Coffee maker Bathroom Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Toothbrush, Bathtub, Slippers, Conditioner, Body soap, Bathrobe, Towels, Toilet, Toilet paper, Private bathroom General Soundproof, Trash cans, Iron, Smoke Alarm, Fire extinguisher, Heating, Lockers, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe Media & Technology Cable channels, Satellite channels, iPad, Pay-per-view channels, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Sofa, Sitting area View Lake view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs, Alarm clock Kitchen Coffee machine, Cleaning products, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Entire unit located on ground floor Room Amenities Feather pillow, Socket near the bed, Clothes rack Cleanliness & disinfection Hand sanitizer